negligence towards walk in customers of air arabia superior officers at cochin office
I went to the Air Arabia Office at Cochin to apply for a sharjah visa and book a ticket for my mother with all the documents as per the Air Arabia officials instruction. I had been to their office twice but was returned back for new documents. During my last visit to their office, i waited for half an hour and they attended my case and I was asked to wait for another one hour more.
The attitude of the lady supervisor was like as if i am a beggar waiting there for alms.
just because of their attitude i drop the plan of taking my mother to Sharjah and returned back home. I never expected such a illiterate behavior from the Air Arabia officials.
Jithin pattara. [protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
refused to check in
My pregnant (4 month) wife and son (Age-3) had scheduled to fly on 1/05/2010 by air arabia (Flight: g9491, dep: 22:25, sharjah-goa). Due to traffic we reached airport by 20:30, it took 30 min to clear the formality of baggage screening and after that another 15 min spent in plastic wrapping to the boxes (They have been forced to do it as an compulsory...
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