AgriScapes

I hired AgriScape to take out old grass and put in new St Augustine Provista grass in my backyard and on the median strip in front of my house. They finished the job on August 5, 2022, and I paid them $2,540 by check. The next day, I contacted them and sent pictures of the bad grass with lots of dead pieces and weeds. AgriScape's *** came out on Aug. 7 to check it out. He took pictures and said they would have Bethel Farms (where they get the grass) come out. Bethel Farms rep showed up 2 days later and said there was a lot of dead grass and it would take a pallet to replace all the problem areas. He also pulled up a sample of something that had started growing which wasn't the Provista grass. I waited a few more days and when I didn't hear anything from AgriScape, I called the *** few days with nothing being done, I started calling the main number - had to leave voicemails and asked for call back. No response from them. I emailed the manager, *** and sent more photos and asked for a call back and to let me know when the grass would be replaced. No one is answering my calls, and none is answering my emails. It's now been almost a month and I'm still watering twice a day ti try to keep the parts of the grass that are green alive. It looks awful. All I have asked for is replacement for the dead/bad pieces of grass. I need your help on making this company fix the problem or refund my money if they don't want to do the job.