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African Bank

African Bank review: Customer service feedback

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12:28 pm EDT
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Reference [protected] (CID:9$6kqk6t5n8qpj0ggf)

Good morning Landra,

I received my loan statement this morning, I also see that my statement indicates that I am in arrears with my account.

I have sent many mails every following up but with no response from anyone at African Bank.

I am still waiting on feedback regarding the payment that was sent to FNB, I do not except to be informed that I am in arrears with my loan account.

I would appreciate feedback as soon as possible.

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    59 16th Rd, Halfway House Estates, Midrand, 1685, South Africa
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