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Aflac Customer Care Service

Aflac, Inc.

1932 Wynnton Rd
Columbus
Georgia
United States - 31999

Customer Support Phone Numbers

Fax:
+1 706 660 7718 0 0
 

Aflac Complaints & Reviews

Aflac / agent complaint against market director, rsc and dsc

Ma
maube007 on Aug 16, 2017
For no apparent reason all my account work was transferred from me, no notice, zero communication, just all my hard work gone to someone else, tried reaching out for answers from them, Aflac Trust, silence. If this is how agents in good standing get treated I'd hate to see what can happen...

Aflac / request a refund

Yo
yo91431 on Aug 15, 2017
In May 2017, I called Aflac and opened an Aflac accident policy. Then, I realized I didn't need the policy because my employer provided accidental insurance. So I called the next day to cancel the policy, and asked them to send me a cancellation notice. The customer service rep stated a...

Aflac / joshua west aflac agent

Co
Concerned customer 2017 on Jun 24, 2017
I had a meeting with an Aflac agent by the name of Joshua West Aflac insurance company agent I was interested in getting a life insurance policy meeting went extremely well until the end we were walking to our cars he opened his car door and it smelled like weed I asked him about that he...

Aflac / my agent james tuber is very unprofessional and unhelpful

Za
Zack Seldin on Jun 1, 2017
In trying to cancel or get information on how to cancel my insurance, James Tuber and Roger Sass Jr, were both very unhelpful and actually told me there was nothing they could do for me but in one phone call to Aflac a simple representative was able to get the job done. They basically lied...

Aflac / Denial of temporary disability claim

Co
colin brown on May 30, 2017
Aflac did not honor their agreement. I had open heart surgery and they did not feel this was a good enough reason to miss work. I signed on with AFLAC with a policy that covered temporary disability totaling $2000.00 per month for 3 months if I was to miss work due to sickness or injury. I...

Aflac / chronic solicitation from robert beegel, aflac

Mh
M. Herman on May 12, 2017
Our facility has a long term disability carrier and I have expressed that to the representative who continues to come to our emergency hospital. We do not want any further solicitation from mr. Robert beegel or any other aflac representative. Please remove 75 sunrise hwy, west islip ny...

Aflac / my disability ck

Ms
Msinndependent1606 on Apr 20, 2017
I have been a loyal customer with Aflac since 2004 with three policies that I pay for each pay period. I recently fell ill and had file disabilty claim with Aflac for the very first time ever. I received one disability ck. I put in for continuance of disability everything summoned properly...

Aflac / Newest tv commercial

Je
Jeff2982 on Feb 26, 2017
The dr. , laughing, at a patient, about to undergo surgery, who will have sell his father's corvette (I believe) because he cannot afford health care is not, I repeat, not, funny at all, and you all know why, as health care is already not affordable, whoever in advertising/marketing dept...

Aflac / Television commercial

Ll
LLA66 on Feb 16, 2017
Being a registered nurse, I find your newest television commercial in the operating room where a patient is about to undergo surgery to be extremely offensive. Your portrayal that patients are made fun of after they go under is unquestionably misleading regarding the conduct of healthcare...

Aflac / Payment not received

Pl
PleaseHelpMe123 on Nov 8, 2016
It is beyond frustrating to have supplementary insurance that is suppose to help you when out of pocket expenses occur. Aflac has yet to pay me since I've filed a Cancer Claim. It has been one thing after another. First I was told my coverage would not cover Cancer then another...

Aflac / Hospital Indemnity Insurance

Pg
pg2381 on Aug 9, 2016
BUYER BEWARE!! Aflac insurance is a complete rip off. I signed up in December 2015 for the Accident and Hospital Indemnity policies, Accident for obvious reasons, but hospital because my boyfriend and I were planning on marrying, and he has health issues. Just a little background on me so...

Aflac / Bad service

Ja
Jason JL on Mar 20, 2016
I have Medicare Part A and D, no part B, so hospital visits are covered 100%! When a rep came in and told me what they pay for and how it could benefit me i was excited! I signed up for 2 plans n a year and a half later, signed up for another! As always, everytime someone was sick/hurt, we...

Aflac / Hospital indemnity

Re
Reviewer96909 on Nov 25, 2015
Purchased coverage for hospitalization, which covers if admitted to hospital. I was hospitalized for 3 days, submitted all necessary documents to Aflac which promises 24hr payment. 4 months later I am still fighting to get claim paid. Every time I call I get a different story from it...

Aflac / Denied accident claim

La
LARocc on Aug 1, 2015
I have paid for accident insurance for years with AFLAC. On a Friday, I fell hard coming off of my front step, falling into concrete yard stones, and had a burst fracture in my spine. The doctor said I needed surgery and they put screws and a cage around 3 vertabra with a hook for support...

Aflac / claims denial

Br
Brenda Hilger on Jun 22, 2015
As I have stated in a prior complaint ... because of Aflac my family will be homeless. I understand what my policy states now... not the point. Aflac told me that I could have another claim even though I didn't have two weeks of work in between my claims. Then they sat on it for a...

Aflac / our family will be homeless because of Aflac lies

Br
Brenda Hilger on Jun 16, 2015
First let me say Aflac paid a claim for my back already ... At the end of my back claim I went into the ER and was diagnosed with MULTIPLE pulmonary embolisms and one masive saddle embolism in my lungs. I was in the hospital for 10 days. I almost died. Getting out of the hospital I called Aflac...

Aflac / Very Rude $ Nasty Agent

Fr
Front Desk Supervisor on Apr 9, 2015
Agent Nicole May, from a city in CA, came to check into our hotel, on business, a day after the visit of a wonderful rep named Robyn, who is really hoping to get our business . After stomping up to the counter while I was preparing guest receipts, she was extremely nasty to me as I tried...

Aflac / Stealing accounts

Ch
Charley Horse on Jan 28, 2015
AFLAC is a great company with great products, and unlimited income potential. The problem they have is that there are many unscrupulous managers. The State Operation where I worked had many of them, from the State Manager on down. I, along with several other agents/coordinators, had our...

Aflac / Poor salesmanship behavior

Gr
Greenrain on Nov 5, 2014
A representative from Aflac named Joanna called requesting to speak to the person who handles employee benefits. After explaining to her that I could take her information for future use, which she gave me, but that we are not interested in changing companies, she wanted to know if she...

Aflac / Sales Consultant position is a scam.

Gr
Gracias Amigo on Mar 16, 2014
It's a scam. It's a revolving door. The top 2% make it and the rest either struggle or fail. Hardcore sales. They only give you 2 months then cancel your contract. In the time I was there I had 2 small groups and some other big ones in my sales pipeline. Guess it wasn't...

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