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Aflac
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146 complaints
42 resolved 104 unresolved
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Aflac headquarters

1932 Wynnton Rd
Georgia, Columbus 31999
United States

Aflac phone numbers

+1 800 992 3522
(Claims)
Claims
14 7
+1 800 366 3436
(Aflac NY Customer Service)
Aflac NY Customer Service
1 0
More phone numbers

What is Aflac’s email addresses?

Aflac’s support and contact email addresses are [email protected], [email protected]

Aflac website

What category is Aflac related to?

Aflac is related to the Business & Finances category.

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Overview of Aflac complaint handling

146 Aflac reviews first appeared on Complaints Board on Dec 4, 2006. The latest review Cancelled short term disability was posted on Jun 23, 2022. The latest complaint unknowingly paying for st disability coverage that isn't based on my current income was resolved on Aug 28, 2019. Aflac has an average consumer rating of 2 stars from 146 reviews. Aflac has resolved 42 complaints.

Is ComplaintsBoard.com associated with Aflac?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Aflac Customer Service. Initial Aflac complaints should be directed to their team directly. You can find contact details for Aflac above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

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Latest Aflac’s complaints

D
7:22 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Aflac - Cancelled short term disability

Cancelled disability policy pd 161153 at the end of April 2022 .was to keep eye coverage .PF168729 . billed in May for both policies figured must have cancelled too late . I retired may 13 from allegheny county emergency services and no longer need the disabilty coversge .but now the payment was taken again. From my checking account that caused a overdraft . I am retired and no longer need disability . and need my money returned

Read full review of Aflac
R
6:43 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Aflac - Operator error

I had a claim a while back and I had spoke with the operator about how to deliver funds I spoke with operator not once but twice stating them to them clearly that I did not want my funds directly deposited and they assured me more than once that they would not be directly deposited and what had happened was my ex girl at the time or whatever I did not...

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A
1:43 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Aflac - STD Claim

I had a STD claim which I was, of course, denied. The case manager, Avonte Cooper, has been the most unprofessional and incompetent person I have dealt with. During my leave, she closed out many of my portal messages without responding and on her letters she did not include a direct contact number. She lied to me and stated that she sent my ADA form and...

Read full review of Aflac
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