Aflac headquarters
Georgia, Columbus 31999
United States
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Overview of Aflac complaint handling
146 Aflac reviews first appeared on Complaints Board on Dec 4, 2006. The latest review Cancelled short term disability was posted on Jun 23, 2022. The latest complaint unknowingly paying for st disability coverage that isn't based on my current income was resolved on Aug 28, 2019. Aflac has an average consumer rating of 2 stars from 146 reviews. Aflac has resolved 42 complaints.
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Latest Aflac’s complaints
Aflac - Cancelled short term disability
Cancelled disability policy pd 161153 at the end of April 2022 .was to keep eye coverage .PF168729 . billed in May for both policies figured must have cancelled too late . I retired may 13 from allegheny county emergency services and no longer need the disabilty coversge .but now the payment was taken again. From my checking account that caused a overdraft . I am retired and no longer need disability . and need my money returned
Read full review of AflacAflac - Operator error
I had a claim a while back and I had spoke with the operator about how to deliver funds I spoke with operator not once but twice stating them to them clearly that I did not want my funds directly deposited and they assured me more than once that they would not be directly deposited and what had happened was my ex girl at the time or whatever I did not...
Read full review of AflacAflac - STD Claim
I had a STD claim which I was, of course, denied. The case manager, Avonte Cooper, has been the most unprofessional and incompetent person I have dealt with. During my leave, she closed out many of my portal messages without responding and on her letters she did not include a direct contact number. She lied to me and stated that she sent my ADA form and...
Read full review of Aflac
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