Complaints & Reviews

Scam and abuse!

On 12/22/07 I received a call from Shannon Bell regarding my inquiry for home warranty and I signed up. To date, I have had 3 claims and have had no success with obtaining service or reimbursement for services rendered. I've sent numerous e-mails, left messages and contacted the Business Consumers office in the state where they supposedly work!

I am at a loss for $399 and can't get my money back! There must be some legal action that can be taken against them!

  • Da
    Dale Carpenter Dec 21, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have left more than 5 VM messages on 866 number trying to file a claim and no one has returned my calls. I have also emailed them twice with no response. I have two properties covered under this Home Warranty Company. This is the first time I have attempted to file a claim. Coverage was purchased in October 07.

    0 Votes
  • Ca
    Caroline Jan 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    GA needs to shut affordable down and make sure they don't open back up under another name.

    0 Votes
  • Ra
    RALPH A BROWN Feb 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have called Affordable Home Warranty over 10 times and also sent them 2 emails since 12-10-2007 when my garage door opener malfunctioned and AHW has not returned my phone call nor sent me an email. I will not renew my policy again and hope they will reimburse me for repairing my garage door opener. I would not recommend this company to anyone.

    0 Votes
  • To
    Todd LeSage Mar 11, 2008
    This comment was posted by
    a verified customer
    Verified customer

    3/11/08 I just tried called Affordable Home Warranty at 866-674-6360 and the number is not valid. The web site is also not available. Looks to be a rip off company.

    0 Votes
  • Ma
    Mabel Cole Mar 11, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Invoice
    Date
    8/15/2007
    Invoice #
    4415383
    Bill To
    Cole Enterprises
    Mabel B. Roberts-Cole
    Wellington Way
    Middletown, DE 19709
    Covered Property Address:
    N. West St.
    Willimington, DE 19802
    Affordable Home Warranty,Inc
    2625 Piedmont Rd.
    Suite 56-295
    Atlanta, GA. 30324
    P.O. Number Terms
    Quarterly Payments
    Due Date
    8/31/2007
    Rep
    SB
    Account # Project
    2401 N. West St.
    Total
    Balance Due
    Payments/Credits
    Customer Total Balance
    Quantity Item Code Description Price Each Account # Amount
    13 Month Speci... 13 Month Special Offer. (Premium Coverage) 275.00 275.00
    $275.00
    $275.00
    $0.00
    $629.00

    I paid quarterly to Shannon Bell for 2 properties @ $315 for 2 quarters. They had large add on google that's how I found them. they were in the home warranties comparisons

    0 Votes
  • Si
    S.I. Rosati A/C Mar 31, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I am a contractor and have performed 2 service calls for Affordable Home Warranty. I received approval for payment and have not received any money. Now their phone and fax are no longer working numbers.

    0 Votes
  • Ve
    Venkat Apr 09, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Affordable Home Warranty company is big bogus, Fraud and scam. They charged my creditcard and no response for service. My plumbing has problems. Called numerous times and sent many emails, Still no response from them.

    Be care while shopping for home warranty.

    0 Votes
  • Ra
    Raegan Kendrew Apr 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I purchased this in November '07 and just tried to contact the company for service, April '08, and was unable to get ahold of them. It looks like I was not the only one. But that doesn;t help right now.

    0 Votes
  • Sc
    Scott Joffe May 08, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I canceled policy within cancelation period which triggered a refund but never received even after owner assured me iwould!

    0 Votes
  • An
    Angelia Packnett Jun 11, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I was scammed by this company. I purchased a home warranty in July of 2007. And I noticed that payments had stopped in Jan 08. I am glad that I haven't had any problems. But this is a scam I am going to do what I can to get my money back.

    0 Votes
  • Cr
    Craig B Pinckney Jul 22, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Had the service for almost a year and need service on refrigerator this morning and called the 866/674-6360 and the number has been disconnected. My food has been ruined and I am living on a budget. Please if you can help me to get in touch with these ### it would be greatly appreciated.
    863/293-4694 Winter Haven, Fl 33881 [email protected]

    Thank you!

    Craig B. Pinckney &
    Ernestine F. Pinckney

    0 Votes
  • Valerie Aug 19, 2008

    I purchased this coverage in September and had plumbing services performed early November. The company has not paid the plumbing company and now I am forced to pay for the repairs or a lien will be placed on my property.

    0 Votes
  • Jo
    Joe1212 Oct 25, 2012

    I have used the real affordable-home-warranty.com based in southwester Pennsylvania and am verry pleased with the plan they offer.It is unlike other home warrantys, they PM all the appliances in my house including my furnace and air conditioners.for a one time low fee u live in southwestern Pa u should check them out at affordable-home-warranty.com

    0 Votes

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