The complaint has been investigated and
resolved to the customer's satisfactionResolved Aetna Life Insurance Company — Denial of Long Term Disability Benifits
resolved to the customer's satisfaction
I applied for long term disability benefits through my employer (Federal Government) under a policy that I had purchased 13 years ago. I suffer from a progressive neurodegenerative disease (contracted well after the purchase of my policy) and had reached a point where I could no longer work. It took Aetna approximately 6 months to reply with an initial denial of LTD benefits. I followed Aetna's appeal process and was denied once more and was informed (by Aetna) that there were no more avenue's to seek the disability benefits coverage that I had purchased. I am now in the process of suing Aetna for my disability benefits under "Bad Faith" reasoning. My complaint regards the fact that while I have been battling with Aetna for my disability benefits, I have been awarded full disability benefits and back-pay from Social Security which is the MOST STRINGENT of disability agency's to deal with. I have no idea what to expect from the upcoming legal battle.