Aeroplan Travel Servicesif you are not a diamond member at aeroplan, you are out of luck

8 Nov 26, 2019

I have been calling Areoplan for weeks, and not able to get through. The recording always said "we are sorry due to unexpected high call volume, we are unable to take your call, please call back another time. But, I been trying to call for more than a week and still receive the same message. You have no way to write and no where to complaint? What is this? Areoplan only response and pick up phone calls from their diamond member? Do you think this is acceptable?

I purchased an air ticket with Air Canada before my miles expired. However, not good enough, you must fly with Areoplan miles then call them to reinstate your expired miles. However, if you are not diamond member, they do not answer your phone and you have no way to reinstate online?

This is really crazy?

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