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AeroMexicowould not correct error in name without fee plus I was denied a supervisor

1
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I bought a ticket Nov 15th 2017 one minute after purchasing i see information on the ticket incorrect so I called to have it fixed. To do so they request additional 150$. After several attempts to speak to a supervisor they end the call on me . I had to now go to bank to have a reversed transaction but needed a confirmation for cancellation. The agent told me I would get one never got one and now I can't get my reverse until I get that. All I wanted was My name on my ticket now I may miss my first Thanksgiving with my husband.

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