Advanpro Furnace & Duct Cleaning’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of customers are dissatisfied with service.
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Advanpro came to our house on January 13, 2022, to do a Furnace Tune Up on our 10-year-old furnace
Advanpro came to our house on January 13, 2022, to do a Furnace Tune Up on our 10-year-old furnace. The tech took off the cover and said we had a leak. We saw some moisture and rust from the clear collector box. The tech said the metal behind there is aluminum, not as durable, and it would be wet behind there and trashed also. We were surprised but trusted him, and he gave us a quote for a new furnace ($7k). The tech didn't use any tools or do anything to the furnace. Just the visual of that leak and a quote for a new furnace, and we paid $104.95 for the visit. We got three more quotes, and one of the companies asked why we were replacing a 10-year-old furnace. I told him what we were told by the tech from Advanpro, and he said no, that is incorrect and proceeded to show and explain to me why. He explained that the clear collector box in this furnace is known to leak. It isn't a matter of if they will leak, it is a matter of when. He said it hasn't been leaking for long and examined it further. He explained that the aluminum part behind (the part that Advanpro said was trashed) is meant to be wet because our furnace is a condensing furnace and it was functioning fine. He sourced the part and sent a quote the same day. The new furnace company replaced the part and said it is a known issue with these furnaces. The new collector box is black and not clear. They also used a camera to inspect the secondary heat exchanger. It is functioning, and there is no sign of leaking from there. They checked the operation of the furnace, and it is all ok. I called Advanpro on January 17, and the sales manager called me back. I explained our situation, and he was surprised and apologized for their tech not doing "due diligence." He said he would talk to the admin about a refund.
Is Advanpro Furnace & Duct Cleaning Legit?
Advanpro Furnace & Duct Cleaning earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Advanpro Furnace & Duct Cleaning. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Advanpro.ca has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Advanpro.ca has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a advanpro.ca, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
However ComplaintsBoard has detected that:
- Advanpro Furnace & Duct Cleaning protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Advanpro Furnace & Duct Cleaning has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
Overview of Advanpro Furnace & Duct Cleaning complaint handling
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Advanpro Furnace & Duct Cleaning Contacts
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Advanpro Furnace & Duct Cleaning phone numbers+1 (403) 873-7779+1 (403) 873-7779Click up if you have successfully reached Advanpro Furnace & Duct Cleaning by calling +1 (403) 873-7779 phone number 0 0 users reported that they have successfully reached Advanpro Furnace & Duct Cleaning by calling +1 (403) 873-7779 phone number Click down if you have unsuccessfully reached Advanpro Furnace & Duct Cleaning by calling +1 (403) 873-7779 phone number 0 0 users reported that they have UNsuccessfully reached Advanpro Furnace & Duct Cleaning by calling +1 (403) 873-7779 phone number
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Advanpro Furnace & Duct Cleaning emailsinfo@advanpro.ca99%Confidence score: 99%Support
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Advanpro Furnace & Duct Cleaning address11985 44 St SE, Calgary, Alberta, T2Z 4G9, Canada
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Advanpro Furnace & Duct Cleaning social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 11, 2025
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