Latest Reviews and Complaints
I got a whole house generator from Crossfield Heating and Cooling on 04/09
I got a whole house generator from Crossfield Heating and Cooling on 04/09. It cost me $14,979.00. On 2/20, I found an oil spray and they fixed it. On 7/17, the oil drain plug broke and they temporarily installed it. On 5/13, the oil dip stick blew out because of a faulty PVC valve. On 9/7, they replaced the PVC valve. But after that, the generator didn't start. I couldn't get an appointment until 12/13. The technician came but couldn't fix it. He said he would contact tech support and return in 3 days. But as of 1/12/2022, I haven't heard back from Crossfield. I made multiple calls to them in December, but they didn't try to fix the issue. The generator still doesn't work. I want a refund for the full amount, a new whole house generator, or a successful repair and timely future repairs.
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Crossfield Heating & Air Conditioning complaints: history and resolution overview
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
Is Crossfield Heating & Air Conditioning Legit?
Crossfield Heating & Air Conditioning earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Crossfield Heating & Air Conditioning. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Crossfield Heating & Air Conditioning has claimed the domain name for crossfieldheating.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Crossfieldheating.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Crossfieldheating.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Crossfieldheating.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- A user on Complaintsboards.com notes that they were interested in purchasing a product from Crossfield Heating & Air Conditioning, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
- The website belonging to Crossfield Heating & Air Conditioning has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
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