The complaint has been investigated and
resolved to the customer's satisfactionResolved Adult Friend Finder — Fraud and cheating
The complaint has been investigated and
resolved to the customer's satisfaction
resolved to the customer's satisfaction
J
Johny
I paid for Gold Membership and when I tried to send first email I was immediately directed to log in page where I have never been allowed in again. I try and request support and DO NOT hear from them. It seems that there are many who have been ripped off by this site, who can we turn to? What can be done? Please respond and I will dedicate my free time to stopping this company from taking others money to.
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a verified customer
Hi, everyone, I didn't come back for a while, hope everyone still have fun, I am back and I would like to meet someone really nice and sweet, have a good day .
a verified customer
In order to avoid the risk of unauthorized renewal, buy a gift card (WalMart, Target, etc.) and pay with that. You will still be at risk of being denied access, but at least they won't have your credit card number.
a verified customer
I have physical proof of the fake stuff along with information that would definitely cause an investigation. Probably by several agencies. I played dumb and got proof 100%. Now im on my second profile doing the same. Looking for some help if anyone intrested. Two can play the game and shove it in there face. Contact me at [email protected] will be working on this for two more weeks and lets give it back to them. SERIOUSLY
a verified customer
Five years later, and they did exactly the same to me.
They require you to sign up for "gold" and pay for it. Then delete the profile after taking the money with no explaination and without responding to conatct and questions.
Simple theft.
My id was: shysissybimbo
a verified customer
Adultfriendfinder.com stealing money from credit card.
PLEASE CAN ANY ONE HELP ME
MY NAME IS: SAM
MY EMAIL IS: [email protected]
They are the most manipulative and cheaters on the net.
AdultFriendFinder is still charging my credit card for several months after I'd cancelled my account with them?? Just before my three months membership ends on 1/3/2015, i closed my account and went to the place where you can stop the automatic renewal, and turn the auto-renew status to OFF. After that date till now i didn't login or used AdultFriendFinder website once, because i went overseas for work.
For several months they continued to charge my credit card, total of $384.89 Australian dollar, its around $300 USD as showing below:
Order History
10/4/2014 1:04 am VISA ending in 7860 Billed as ADULTFRIENDF $95.65 AUD
3 Months Gold Membership
3 Months Standard Contacts
Order Type: New Purchase (Approved)
1/3/2015 6:52 pm VISA ending in 7860 Billed as FFNHELP.COM0014087021033, $60.15 AUD
3 Months Gold Membership
Order Type: Auto Renewal (Approved)
1/3/2015 6:52 pm VISA ending in 7860 Billed as FFNHELP.COM0014087021033, $36.06 AUD
3 Months Standard Contacts
Order Type: Auto Renewal (Approved)
4/3/2015 6:44 pm VISA ending in 7860 Billed as FFNHELP.COM0014087021033, $60.17 AUD
3 Months Gold Membership
Order Type: Auto Renewal (Approved)
4/3/2015 6:44 pm VISA ending in 7860 Billed as FFNHELP.COM0014087021033, $36.06 AUD
3 Months Standard Contacts
Order Type: Auto Renewal (Approved)
7/3/2015 6:45 pm VISA ending in 7860 Billed as FFNHELP.COM0014087021033, $60.52 AUD
3 Months Gold Membership
Order Type: Auto Renewal (Approved)
7/3/2015 6:45 pm VISA ending in 7860 Billed as FFNHELP.COM0014087021033, $36.28 AUD
3 Months Standard Contacts
Order Type: Auto Renewal (Approved).
I sent them too many emails to refund my money back, at the end they agree to give back only $73.500 USD.
And they send me this email:
Dear Member,
Thank you for contacting us.
Unauthorized renewal can only be refunded within 170 days from the date the order was approved. Unfortunately, we are unable to process a refund for the order you are requesting. We apologize for any misunderstanding.
If you have any other questions, please feel free to contact us again.
Thank you,
Jenny D.
Customer_Service Support
I've got to say that my experiences have been very different. Yes, there are fake profiles and, yes, there are billing issues from time to time, but I've had a great deal of success as well.
Also, I've never had a billing issue that went unresolved. Not sure why others are having that experience. Perhaps you're not complaining to the right email address or are not including pertinent information?
I'll also add that the site is dramatically improved in the last year or so, since sites' original owner/founder bought back the business.
a verified customer
I paid for a Gold Membership last night @ $19.95 for a month. I used the site last night and this morning. Now when I try to log in it says my username and email address don't exist. I went to my email to find that I received an email a little while ago telling me that my email address had been changed to an address that I have never heard of or owned. It also says that my gender was changed in my profile from male to female, which I also did not do. I logged in to my credit card account to find that I not only was charged the $19.95 but also two charges of $9.90 for god knows what. This is ridiculous and should be a crime. What can I do to stop this. I can't even log in to my account to cancel my membership. Please help.
This site is only, for paying!!unnessary emails to my email I'd, ###!i didn't subscribe itself, it sux!if I check my email, more than50email, s, will be from this site itself!i wanna complain about, this site!pls...don't send email I'd [email protected]!this site sux??iwanna deactivate, any suggestion!
I paid my money and when I go on the site it say will not open page because to many redirects
Socialbugg.com is a Free site of singles. You should try them out or Facebook.com...both sites are free. You can't lose and there's plenty of singles.
adult friend finder erased my acount last night after I just upgraded to gold 60.00 plus dollars I hope they dont continue to still my money.
wow me to just upgraded to gold 60.00 plus dollars and now AFF say my account never existed im pissed
a verified customer
On Saturday December 11th my phone sonded a comment or text, what I found was that our credit card had been charged 20.95 by Friendfinder. WE have NO- Submitting With them. This is fraud plain as you can get it. Smith and or Jernigan.
The only Dateing site we have been on is Singlesnet.com
from-- [email protected]
Just to let you know and Thanks
I have personally met more than 20 women in person via AFF.
And their customer service reps have been nothing less than helpful and professional.
I believe the vast majority of the profiles are real people.
I am surprized to see so many who got a different experience.
Hi guys I have got the same problem DO NOT JOIN THIS WEBSITE its a complete ripp off they charged my debit card £100 whey I canceled my membership. [censor]ers I don't think I will get those money back now they have got my Visa details and can charge me at any time they like will have to contact my bank to band them.
I tried to join them today, but did not give my card details, as I had a change of heart. What does worry me though, is that the site said that my IP address was logged. Now, I am not carrying out any illegal activity, but I am worried that identity theft could be a possibility. What do you guys think?
a verified customer
I would like as a company to write the page of this person before initiating legal action against him
a verified customer
parchi96593882 this person they use the phone of mine company, ι would like as a company to write the page of this person before initiating legal action against him
a verified customer
Folks, join dizzspace.com its free and adult social site.
I signed up silver for a year, on Adultfriendfinder and Amigos. Got to know a couple of women on Amigos, but Aff was no go. Early on, I clicked no renew and yet was renewed for both as soon as the two expired. I called and complained-they tried like hell to keep me on with odd offers but I stuck to my guns. I also reported it to my credit card issuer(they can help quite a bit, too. Heavy hitters are more persuasive). I was eventually credited for the payments, but they paid back all but a dollar and a half on one and a dollar and change on the other, essentially nickel and diming me on it. I have considered going to small claims court and filing suit but I can imagine the judge being incooperative for such a small amount; on the other hand, he/she might be really, really principled and whack 'em. Who knows?
I recommend those of you who DON'T get satisfaction from your credit card issuer OR cannot, for whatever reason, get satisfaction from ### at the company directly, go sue in small claims court. It's cheap and often successful, as they won't send a rep to your town to battle it out. How do you collect? I don't know, but probably getting in touch with the county sheriff where Aff Corp. HQ is and asking them if they can help. They might confiscate property to sell and forward you the money, but don't take my word for it. Speak with and attorney. Always instructive. Sit in on Small claims court sessions, as they are also very educational. Hell, any court, for that matter.
Good luck to you all.
How about paying for a silver membership that AFF approved, logging in for two weeks till I get an email stating my user name is inappropriate. So my membership was denied till I could rectify the situation only to find out, you can't change your username. Thanks AFF for stealing my money.
AFF auto re-bill even when this is not enabled. And it is not atuomatic, it is totally done by humans. I run a prepay card, and originally only signed up for a 1 month trial, with re-new disabled. Decided the service was crap with all contacts being 12, 000 km away, figured thats a bit too hard to get a root, so decided not to renew membership. All good?
Nope. 1 month later I saw two attemps to bill for a 3 month sub which I NEVER signed up for. These were 2 minutes apart. Then 13 minutes later, another transaction attempt was made for a 1 month sub, i.e. a re-new, which I also did not request. This attempt was successful. They got another $29.95 the MF's. Still my account says auto-renew is switched off.
It's a 100% genuine honest scam. A c/c billing scam.
Just happened to me. i turned auto renewal off and to my surprise, 2 months later I find that it was on after I turned it off. They show "proof" of me logged in when I never was after phoning their customer service and won't give me back all the money for it. Site is a joke.
A former partner and I signed up at this site one night, kind of a goof, but it turned out okay--we met an actual human and had a pretty good weekend. Seems like my experience is a minority, based on the many listings for AFF here!
Oh well. I had fun. :-)
be aware i was a memberof aff the pictures they send you are decoys to get you to sign the real people are few and far dont waste your money but the worst is that i had auto renew turned off and they still took my money do not sign up they will steal your money beware put adult friend finder in goole and see waht this company is really about its quite scarey and you will comprimise your credit card be warned
AFF is a porn company- what did you expect?
I made this home page: http://sites.google.com/site/adultfriendfinderripoff/system/app/pages/sitemap/hierarchy
My theory is that the rip- off is not deliberate, but I have suspicions about a frame- up where an American company makes a huge amount of money.
Do they have employed members? Profiles has appeared, reported me and then immediately dissapeared. One seemingly easy hook- up dissappeared.
The regulars at the Magazine are suspiciously frequent.
But there is also a hierarchy. Understanding the site a lot can be learned. The activity would legally be called procuring, even if I do not normally agree on legal control.
I had paid for a 12 month's gold membership, in advance for A.F.F. Recently they started taking money out of my account, last month they they took money out twice! They did not respond to my emails. I've had to instruct my bank to cease any payments to them. Doesn't look like I'll get my money back. How many other people are they doing this to?
I have to agree there is nothing good about AFF. I have been a gold member for a couple of months now, I was never really expecting it to go anywhere but I was also not expecting it to be such a shameless scam either. I would estimate 90% of the female profiles are not real people. I am looking for Japanese people in Japan, but while their English is not so good, none of them seem to know any Japanese either!
Also I noticed that the search results are different depending on whether you are logged in as a paying member or not. If you are not paying, it seems like the better looking ones show up, even if they have not logged in for years. If you are a paying member, the results are of more recently used profiles, but as I said most of them are fake too (I'm talking female profiles here, no doubt the male profiles are all real).
Just the other day I got a message almost identical to one I'd seen before from someone else, I replied that their fake profiles were getting sloppy. After a tirade of abuse in reply, suddenly my profile 'could not be approved' even though it was fine before and I never changed anything on it. From other users point of view I am showing as 'temporarily deleted', which is really the same as not being a member. This is pure theft. It's quite obvious the person was working for AFF and could pull strings to make this happen.
What's worse is I was stupid enough to pay for a years membership (they were having a special where you got 18 months if you paid for a whole year, but I still only got a 12 month membership, and no answers from user support, which is more blatant theft) so now I am owed 10 months more usage but I am effectively locked out. That site is a total scam all the way through, it's amazing it can still be up and running. I guess they bank on the fact that most people wouldn't want the world knowing about their adult desires...?
stupid me tried joining numerous times... everytime i put my credit card info in, it would tell me it was wrong and to do it again. i filled it out more than once. im still not upgraded. i dont think i will join now. but they still got my credit card info. NOT IMPRESSED!!!
I to cancelled my automatic and after that I cancelled my profile on Friendfinder. The MF:s STILL billed me after that for 75$. Please I to want to do whatever I can to get those ###ers! Hate companies like them. Its pure theft and nothing else. I dont know how to get to them. Please someone E-mail me if you want to do common cause with these svines. They still have my visa information and Im worried they wil continue to draw money from me even though I no longer have a profile
[email protected]
thanks
Jimmy
Noticed a $30 charge from them - adult friend finder - on my visa bill & called BofA to complain that this was unauthorized. BofA notified me that I had been charged $140 one year ago by aff. This was also not authorized, though I failed to see it on my statement at the time (crazy work schedule).
They had my account number from when I had tried the paying membership for a month. Not only is it buyer beware, but consumer beware also. It is worth noting that the account number had been changed due to a lost card, but BofA had allowed this transaction to place anyway.
There are better, free sites to meet people. AFF stole my money; don't even bother signing on for a "free membership."
a verified customer
Yes, they ripped you off! Put a stop to them! Check out my comments at the following link: HorneyMatches — is a fake site
a verified customer
Yes, I agree that what they did to you was wrong. Take all steps necessary in order to stop them. Check out my comments at: HorneyMatches — is a fake site