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Admiral Petroleum

Admiral Petroleum review: Store manager

S
Author of the review
10:39 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I have been coming to this store for at least the past 12yrs., only to be kicked off the the property for a year, for just telling the asst. mang. they need to follow the Rules. The problem is on the gas pump handles it says in small letters you are to remain at the pump while you are pumping gas, which it is not on all the pumps. So if you walk away with your pump running she shuts it off. My question upper mang. is if this rule never applied before until she came to work there does it apply for everyone, and do the stores have to follow CDC guidelines. I know that every store that I have been in has a piece of plexiglass in front of register. I know this store had one up when this virus broke out, but she kept taking it down. The night time worker confirmed that as one he got tired of putting it back up. She does not wear a mask because she says she is claustrophobic which is fine with me, but the plexiglass is the only protection that any of the customers have against her, so my question is it a rule or law that you have stay at the pump while getting gas at all your business and do you all of your stores follow the guidelines of the cdc. The problem I see with that pump rule is what if are washing your windows of your vehicle and your clear over on the other side your not by the pump, so if the shut off on the pump handle does not work there is problem anyway. Besides if I am standing at the pump and the shut off fails and gets gas on me I will hold your company responsible for faulty equipment. I would like to if it is alright for your employees to cuss people out, because I was told by her to get the f — out and take my business elsewhere or I will call the cops for just telling her she needs to follow the rules too. She threatened me by telling me I have your tag number and said I will call the police, so I said go ahead pulled away from the pumps and waited for the police and received a warning if I come back on your property I would be cited for trespassing, so if you all want my business anymore the company needs to resolve this issue.

Desired outcome: The desired out come i would like is to know is if all your stores are enforcing this pump rule and do they have to follow cdc guide lines with the plexy glass.

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    Sep 14, 2026
Admiral Petroleum Category
Admiral Petroleum is ranked 35 among 42 companies in the Automotive Fueling and Charging category