Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website
Acer America Corporation Logo

Acer America Corporation Customer Care Service

333 West San Carlos Street Suite 1500
San Jose
United States - 95110

Customer Support Phone Numbers

+1 800 910 2237 0 0
+1 800 816 2237 0 0

Acer America Corporation Complaints & Reviews

Acer / Terrible service

Diana B on Aug 14, 2017
Does warranty from Acer actually exist? I sent my monitor to a repair service 5 times and every time I got it in the same condition. Is this a joke? I keep complaining, but there's no result. I eventually got my money back after 2 months. First of all, my issue wasn't something new, I...

Acer / laptop/ charger provided was not suiting with laptop

Khyatisawant on Apr 12, 2017
I bought the laptop from your emax stall on april 1 st from gitex event held at world trade center.. i reached there late and it was about to close, there was some display laptop sale going on your atore and i bought it..i was flying after that and i didnt use the laptop from that day..i...

Acer / defective notebook

Max on Feb 14, 2017
I have purchased Acer notebook and I'm not happy. I always bought Acer only and was always satisfied with their computers. But the last one I bought turned out to be defective. There was a problem with its cooler and too bad that I didn't notice that earlier. Sometimes it simply...

Acer / es1-512-c1pw

Robski on Oct 6, 2016
We bought this laptop almost one year ago. I sent it out for repair at the end of august 2016 because the screen kept freezing. Acer sent the computer back to me. It worked fine for almost 2 weeks and the same problem returned. There repair notes stated completed system recovery. Sent the...

Acer / keyboard

sjc2143 on Jun 28, 2016
My keyboard numeric key pad doesn't work. Acer has sent me out two new keyboards, they didn't work either. NOW, Acer says that my warranty has expired and won't help me with my Acer keyboard issue. At the time that I submitted my first complaint to Acer, I was within my...

Acer / crappy products

Karl Ike on Jul 18, 2015
Are you one of the millions having problems with ACER’s crappy products, total lack of customer service, failure to honor their warranty and unable to contact anyone at ACER that gives a crap? Well let me be of some help…….. If you live in the USA or have the ability to...

Acer Aspire R7-572-6637 Notebook / poor customer service

BC Angry and Upset on Mar 28, 2015
Date and details of the transaction: Two items were purchased online Tuesday March 3, 2015: 1 Acer Aspire R7-572-6637 Notebook and 1 Converter Mini-CP to VGA/USB/LAN The purchased items arrived at my home Thursday March 5, 2015. The computer was not working properly. I contacted customer...

Acer / laptop repair and customer service

ocgirlmelanie on Nov 18, 2014
Both the keyboard and charging port on my Gateway started having problems and stopped working. I contacted Acer online and they told me to send it in for repair under the warranty. After a couple of weeks I received an email stating that I needed to contact them or they were going to ship...

Acer Aspire ES1-511-C0DV-US / flimsy screen, useless warranty

LParker on Nov 4, 2014
Less than 6 weeks after I bought this Acer laptop, the LCD broke for no apparent reason. Acer automatically refuses to honor the warranty because it is a screen issue. Apparently the screen is exceedingly fragile and cannot handle normal use. They lost a loyal customer on this one.

Acer Computer / never recieved computer or my money

Cresia on Sep 3, 2014
I paid for an Acer computer my 12 year old daughter on august 4, 2014 and the seller stated that the computer was broke and he said that he will me my money back and he never and i being trying to find out who do i get in contact with for my money and i been trying to find out information...

Acer Aspire E1-531-2438 / Piece of s*** computer

lsw Raleigh, NC on May 15, 2014
I purchased this computer less than a year ago. I have had nothing but problems with it. My screen suddenly disappears, pop-ups are so numerous, sometimes I cannot finish even a letter. For those of us who are writers, you must maintain your line of thought. How can we with so many pop...

Acer Laptop Aspire V5 / problems and poor service

Eyal4 on May 9, 2013
I bought an Acer laptop with touch screen. Before buying I checked reviews and found them to be poor. But not being smart I went and bought one at Costco assuming that with so many bad reviews they might have learnt something - Big Mistake. It is a nice looking laptop with touch screen. After...

Acer / computer

KarlIke on Mar 21, 2013
Thinking buying an ACER computer? DON’T! If you are going to throw money away, throw it my way. I made the mistake of buying an ACER Aspire 722 Netbook and within 3-4 months, the case split and a piece fell out. Not only that but the keys stick, it’s slow even with 2 gb RAM and...

acer ic 5616 / defective product

Gaurav Aggarwal. on Jul 25, 2012
I had placed an order for ACER IC 5601 on 21st June 2012, order no.913538059. The product was supposed to be preloaded with Linux OS. However when received the product it didn't had an OS at all. The security seal was broken. On contacting the online store I was asked to contact the...

Acer Laptop / laptop

Ryan... on Jun 18, 2012
Acer has some of the worst computers I have ever seen. Mine broke after less than 5 months of use. The store we bought it from began fixing it, because it was under warranty. They found out the hard drive was completely destroyed. They did fix it, however Acer then demanded that we ship...

Acer Computer / defective screen, acer not backing up warranty

cvdixon29 on Apr 27, 2012
I purchased a laptop about 3 months ago and it worked fine until the screen started flickering and i was smelling a burning smell, well finally on april 12, 2012 it burned out completely, I contacted Acer Customer Service and was Told the screen had burned out and it was covered under...

ACER Aspire on D255-2256 / nightmare of junk

julianne2saw on Feb 16, 2012
So far, piece of expensive junk, poor customer support, seems like I will not ever be able to just open and see my e mail, not a lot to ask, please pray for me, never buy this stuff from acer, never buy a computer from walmart!!!

Acer Computer / unscrupulous behavior

hyacinth addison on Jan 18, 2012
I have 3 acer computer and television by acer. My computer fail to work, it keep rebooting, I paid $149.99 to have my computer worked on, after being on line for 13 hour with countless amount of hang up and hold on with any assistance I decided this company was fraudulent and requested...

Acer TravelMate 2350 Laptop Keyboard / acer travelmate 2350 laptop keyboard

kittylaptop on Dec 15, 2011
Acer TravelMate 2350 Laptop Keyboard Buy Acer TravelMate 2350 Keyboard, Acer TravelMate 2350 Laptop Keyboard, 6 months warranty. Item Number: K-ACR-02-O Color: Black Version: US Layout Condition: Brand New Warranty: 6 Months Content: Ribbon Cable Comes With Keyboard New High Quality Keyboard 100% Manufacturer Compatible Equivalent Replacement Part

Acer Aspire Tmelinex Laptop / bill s/n is different from product-warranty void

Biswojit on Dec 11, 2011
Dear Sir/Madam, I brought an acer aspire timelinex laptop from Chroma, Marathahali, Bangalore on 10-DEC-2011. The problem is they billed the laptop with the S/N: LXRHJ0209313112CFF1601 mentioned in the cover of the laptop. But when I checked the laptop backside after I returned to home I...

Contact Us


The Dumbest Ways To Borrow Money
The Dumbest Ways To Borrow Money
more videos More Videos

Reply to