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Motel 6 Complaints 1035

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3:45 pm EDT

Motel 6 manager and house keeper

I honestly do not want to be a bother. I just wanted to inform you that we will be checking out of your hotel and will not ever be a guest at any motel 6 again. I have been asking politely for towels, tissue, and clean sheets for two days. I did not receive them. I saw a lady outside changing the garbage and ask her if I could please get them. She then insisted to bring the house keeper to my room. The house keeper began rolling her head raising he voice at me saying that we never ask to have our room serviced when I personally told her that we needed these items. I have had all I can take for the treatment my family and I receive here so I RECORDED THE CONVERSATION ON MY PHONE. The manager insisted on telling me that I HAVE NO COMMON SENSE, WAS TRYING TO BE A PROBLEM, WAS TRYING TO GET SOMETHING FOR FREE, AND THAT I AM A LIAR! I am in my right mind to take this recording to my lawyer and file a suit for discrimination being that I was just personally attacked by two of your employees just because I ask for clean towels, sheets, and toilet tissue. I very seriously doubt that anyone will take the time correct the behavior of your employees and how the guest are being treated, but if anyone ever decides to, the name of the Manager who made these comments to me is FRANCINE WALTON. We will be finishing our summer out at another hotel where is may cost more, but I'm willing to pay to be treated like a guest. I am disgusted that I have already put out all the money to stay here for nearly two months and I wish you the best of luck trying to keep this place up and running.

Sincerely,
Donna Smith.

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employee@motel6
Miles City, US
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Apr 17, 2011 3:08 am EDT

DONNA,
I AM SO SORRY TO HEAR ABOUT YOUR EXPERIENCE I JUST WISH PEOPLE WOULD REALIZE NOT ALL PEOPLE ARE THE SAME AND THE TREATMENT YOU HAVE RECIEVED IS UNACCEPTABLE NOT TO MENTION PLAIN RUDE . OUR GUESTS ARE THE REASON WE ARE HERE PERIOD SO GUESTS SHOULD BE TREATED JUST LIKE THAT ... A GUEST ! PLEASE DONT SHY AWAY FROM MOTEL 6 JUST FROM THIS ONE BAD EXPERIENCE PLEASE ALLOW US (STAFF)WHO FEEL THE WAY I EXPLAINED ABOVE TO SHOW YOU WHAT MOTEL 6 WE WILL LEAVE THE LIGHT ON FOR YOU ACTUALLY MEANS.

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employee@motel6
Miles City, US
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Apr 14, 2011 10:47 pm EDT

MAM DID YOU CONTACT CORPORATE MOTEL 6 @ 1-800-4-MOTEL6. I HOPE YOU CAN GET THIS ISSUE RESLOVED.

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5:38 am EDT
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When we checked in, and arrived at our room, we noticed that the bathroom was still dirty. When we pulled back the covers, there were pubic hairs on the bed sheets, and feces on the blanket. I called the office, and we were moved to another room, which was no better in cleanliness. I would never stay at another Motel 6 again. DISGUSTING!

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4:39 pm EDT
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It was about 2:30 am on a Monday. There were no other choices because every other decent hotel was not awake to take in a registration. There was a sign to be patient since they were using a new computer system. ok. The woman asks for my address. Why? Why would you need that? The woman says its not for her its for corporate. Well, I don't feel its necessary...

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12:00 am EST
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Man, I know my attorney is going to kill me but this thing is so juicy, as a citizen-journalist, I just can't stop writing about it. Besides, Accor North America holds a franchising philosophy based on fairness, honesty, trust, open communications and diversity so here goes: My case is moving forward to jury trial in Circuit Court - this thing smells so...

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12:00 am EST
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Frivolous? Trust me, my friend, i'm very earnest about finding out why judson first apologized to my wife and me and then slammed us on his do not rent list. I'm not being playful about him insinuating to the wa bbb that we're nasty people. I'm not being flippant about being upset over him offering to broadcast my ire coast-wide. I'm deadly serious about...

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12:00 am EST

Motel 6 rebuttal

Springfield Bart is an adversarial Accor crony, I believe, and he chimed up on [redacted].com. This is my response:

I gave Springfield Bart a facetious reply to his sincere rebuttal and I apologize for that. He gave me a list of nine [redacted]s that he went to some time and effort to compile which I didn't address and with ROR's permission, I would like to:

1. /URL removed/

A horrible experience LA Kathey had (not me) when she was attacked by a pit bull held by a man talking to the desk clerk in the motel and the outrageous response she got.

2. /URL removed/

I thought the long list of guests mauled by Accor's motels calls for a Class Action lawsuit to be initiated and I still do.

3. /URL removed/

Because Motel 6' Owner/Manager and his attorney retaliated with a frivolous counter suit, I was forced to hire an attorney I can't afford or forfeit $100,000 so I issued a donation plea to help me through this travel nightmare. My Social Security check will only stretch so far.

4. /URL removed/

My story. This unbelievable, but well-documented act of treachery by a maniacal motel manager is right up there with Hitchcock's Psycho. All it needs is an Anthony Perkins, a little sex and some violence. I hope to write a book and I hope they make a movie out of it.

5. /URL removed/

This is gall also beyond belief. Motel manager violates the RICO Act, for which he and his sleazy attorney should have been arrested and maybe will yet, then ask me to post bond promising not to tell the world about their egregious conduct. Actually, I can't blame them for not wanting their conduct advertised.

6. /URL removed/

"Got a substandard room, complained, got put on Do Not Rent list. Complained about that, got sued for $100,000. Afraid to complain about that."
Right. There's no telling what this out-of-control manager/attorney pair is capable of.

7. /URL removed/

My story to Accor North America, trying desperately to find a sane voice in the organization. I said, “Motel 6 Slammed on Do Not Rent list for requesting a discount for being assigned a substandard room Seaside Oregon..."

8. /URL removed/

My story also sent to Accor HQ in France for the same reason - looking for reason in an unreasonable situation.. I think they responded to Accor HQ N.A. who probably made their usual insipid effort to resolve the matter by sending out a form letter - I've received 1/2 a dozen all saying the same thing, signed by a different Guest Relations person. If anybody ever died and made me boss of Accor's Quality Control Division (if they even have one), I'd fire the whole bunch of " Guest Relations" persons and put people in there who knew something about Customer Service. What happened, and is happening, to my wife and me is outrageous beyond belief and I think the whole world should know about it.

9. /URL removed/

I said, "I thought it was outrageous abuse of authority on Judson's part, spineless mismanagement on Accor's part and since Wolf & Judson are related, their response would be expected. And us? Our character is being defamed all over the place as Judson threatens to inform others in the hospitality industry of - whatever."
Right. Seems like a reasonable post on a Consumer Complaint site.

Bart, if you insist on Post-Bashing, I am willing to trade you Post for Post - you list mine one at a time and I will list those of other innocent travelers Motel 6 has treated horribly. I'll bet I out-post you 10 to one.

I do attest my posts were valid.

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Update by Richard Colbeth
Apr 06, 2008 7:12 pm EDT

I fully retract and withdraw all of my previous postings on this site concerning Accor, Motel 6 and/or Manager Lee Judson.

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12:00 am EST

Motel 6 sexual paraphernalia

Motel 6 parent company Accor Hotels decided to replace the Gideon Bibles with "intimacy kits." For Accor, providing travelers with sexual paraphernalia is more important than the Bible.

If this is not O. K. with you, if you object to going to a motel with your kids and when their curiosity compels them to open a drawer and they find a sex kit in there instead of the usual Bible, sign a petition protesting this at American Family Assn - AFA.org.

Read full review of Motel 6 and 1 comment
Update by Richard Colbeth
Apr 03, 2008 7:03 pm EDT

Legal Notice: I fully retract and withdraw all of my previous postings on this site concerning Motel 6, ACCOR, and Manager Lee Judson.

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Anoynmous
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Jan 08, 2008 12:39 pm EST

I think that is a fantastic idea - far more useful than a bible ever was! Take your puritanical nonsense elsewhere, perferably somewhere far away with your little group of christi-nazi AFA members.

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12:00 am EST

Motel 6 what can lil' ol' me do?!

Plenty! check any consumer complaint site dot com: [redacted], blagger, complaintsboard, complaints, complaintservice, complaint. tv, consumerbeef, corporatesnitch, departmentofcomplaints, furiocity, measuredup, myspace, my3cents, pissedconsumer, planetfeedback, tattletaleconsumerhotline, ventvent for example - there are others and let your voice be heard! copy this and stick on your fridge.

America's corporate history is peppered with david and goliath stories where an almighty corporation is taken on by a lone whistleblower maybe like you determined to expose unlawful actions or dangerous products.

Whether it's battling a monster motel industry like accor's motel 6, big tobacco, identifying cancer clusters in your community or getting a malfunctioning car seat taken off the market, if other people share your complaint, a class action lawsuit may offer the appropriate legal remedy. ehow legal

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Update by Richard Colbeth
Apr 06, 2008 7:09 pm EDT

I fully retract and withdraw all of my previous postings on this site concerning Accor, Motel 6 and/or Manager Lee Judson.

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Julian Burke
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Aug 13, 2008 4:57 pm EDT

Two months ago (06/08) I stayed at the Winston Salem Motel 6 only to be awoken at 3 am by the next door guests as they were shouting and throwing glass bottles. (hitting my door) I called front desk and the fight seemed to stop. I complained next morning, they were apologetic and gave me a free coupon for my next stay which was fine with me.
Last Friday (6Aug08) I went to check in after a tough day and driving my truck. The girl said that I had been placed on the "do not rent" for disturbance. She wouldn't even try to understand saying there was nothing she could do even though I had the coupon and didn't care. I tried to call the reservation number about my guaranteed reservation and the coupon they gave me for future use and they were of no use. Yes I was mad and she called the police to have me removed from the property. I have tried to call the regional manager but he will not return any phonecalls. Guest relations is a "customer no service" outfit. Motel 6 is a lousy run outfit and they don't even care.

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12:00 am EST

Motel 6 mentally abused!

If any of you veterans out there are planning on visiting Seaside, Oregon for Veterans Day, the Motel 6 there is a pretty nice place to stay, it's economical and you can bring your pet. But my wife and I were barred from ever staying there without any reason given. It may have been the manager is an anti-war guy and didn't like my Viet Nam Veteran license plate holder.

Thanks, Dick and Sandy.

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Update by Richard Colbeth
Apr 12, 2008 11:30 am EDT

I fully retract and withdraw all of my previous postings on this site concerning Accor, Motel 6 and/or Manager Lee Judson.

Comfort Inn’s OpinionDecember 26, 2006Dear Mr. and Mrs. Colbeth, It is with pleasure that I respond to the comment card you left for our review at the Comfort Inn in Tumwater and to your specific request to be rated as a guest. I have given this request a lot of thought, and since you were obviously serious about being rated as a guest, I want to give your request - as unusual as it is - the proper attention it deserves.

If I had to rate guests I would consider the following categories: 1. How did you treat our staff?2. How did you treat our premises and amenities?3. How did you conduct yourself while checked in? These are the three basic categories to consider. On our scale from 1 - 4, with 1 being excellent, 2 - good, 3 - fair, and 4 - poor, I would have to rate you excellent in all categories. You were courteous to our staff and pleasant to deal with. The credit card you presented for payment authorized on the first try and did not decline, which contributed to a smooth and efficient check in. As a guest in our hotel, you treated our premises with care and consideration - you didn't smoke in your non-smoking room, you didn't disturb other guests with loud music, TV, loud conversations or even arguments. You didn't break anything, nor did you excessively soil our linen or towels. In the morning you had your breakfast during our posted breakfast hours, not 45 minutes after breakfast closed and the breakfast area has been cleaned. Above all, you surprised our staff with your genuine concern about how you might be perceived by us. I hope you find this rating helpful. We do not expect our guests to rate "excellent" all the time. We appreciate guests who show kindness and courtesy, who do not hold our staff responsible for things that go wrong that were beyond our control, such as the loss of cable TV during the recent power outage. I see all sorts of guests come and go. About 5% rate excellent, 55% rate good, 25% rate fair, 15% rate poor. The 5% who rate excellent keep us going every day. They make up for the 15% who rated poor and instill in us a genuine wish to treat others with courtesy, kindness and respect.

My staff and I want to thank you for being one of the 5% who rated excellent.

Your kindness is much appreciated and will be remembered for a long time. Best Regards, Monika FitzGibbonComfort Inn & Conference Center1620 74th Ave SW Tumwater, Wa 98501phone: 360/352-0691fax: 360/352-0871

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12:00 am EDT
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Motel 6 disrespect innocent travelers

After Accor's Seaside, Oregon Motel 6, Owner/manager, Lee Judson, falsely inferred my wife and I are felons and/or tortfeasors, I researched the company and found there are literally 100's of complaints against it nationwide.

I wonder how one would go about getting a class action lawsuit started against them? Something ought to be done about the way they disrespect innocent travelers.

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Ora
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Aug 11, 2007 12:00 am EDT

I was hospitalized for a disability that disabled me to perform my job duties, I was told that I would not loose my job because of my hospitalization, after I was discharged from the hospital that was not the case. The unfair thing about it is that another front desk clerk fired me and there was not a real reason present as to why I was fired and above else the manager did not even know about me being fired and she did not have an explanation as well. I mean it is one thing to fire a person, but to ignore them and not give them a real reason why he or she was fired is horrible. I mean I am taking further steps I tried to avoid having to take legal actions, but the owners of the motel will not return my calls, which has left me no other choice rather than to seek legal assistance. I mean me and my child we have needs and to be hospitalized and then fired from my job, I really do not know exactly where our next meal will come from, which is what hurts me the most.

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X3ROOT
US
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Jan 18, 2010 3:30 am EST
Verified customer This complaint was posted by a verified customer. Learn more

i want inform you with situation happen with me personal

i was with my friend he already reserve room and I'm going with him to make check in then we make check in and every thing was OK
when I'm going to deliver him to room the receptionist tell me he must go to room alone you can't go up with him he tell me you can wait him sir in loopy i tell him no problem thank you
then i was in loopy and i see the hotel is nice
i decide when I'm seating in lobby to reserve new room to stay with my friend
and OK I'm going to web site and make reservation and i get confirm code from 17/1/2010 to 21/1/2010
then I'm going to reptionist again i ask him about my new room then i was reserve it on 17 /1/2010
he tell me no reservation done and he till me that booking stuff is out of hotel and u cant make check in you must come tomorrow for check in .then how i pay the night and no room confirm in hotel
when I'm going to cancel the reservation l cant bec that time is out for cancellation

I'm really Amazed
Because For me that's not problem because i don't need room i decide to get it when I'm in loopy but what about some one else need that room urgent For Any reason
And mercure have that good reputation how that error done
if u need some one explore your hotel;s defect u can use me I'm clever on that ;)

I'm really wanna cancel my booking

Thank you Too much

Lovley Guest

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Richard Colbeth
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Apr 06, 2008 7:07 pm EDT

I fully retract and withdraw all of my previous postings on this site concerning Accor, Motel 6 and/or Manager Lee Judson.

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12:00 am EDT

Motel 6 outrage

Donation plea: mr judson, manager of this seaside oregon motel 6, is suing my wife and me for $100, 000! He is suing me! How outrageous is that? He kicks us out for no reason, we complain, and he sues us - is the world going nuts or what? Anyway, my wife and I are disabled, retired, on a fixed income and attorney fees are driving us into bankruptcy; if you could see your way clear to help us, it would be very much appreciated. Send your donation to dick colbeth, p. O. Box 821201, vancouver, wa 98682. Thank you and god bless.

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Update by Richard Colbeth
Apr 08, 2008 3:10 am EDT

December 26, 2006

Dear Mr. and Mrs. Colbeth,

It is with pleasure that I respond to the comment card you left for our review at the Comfort Inn in Tumwater and to your specific request to be rated as a guest. I have given this request a lot of thought, and since you were obviously serious about being rated as a guest, I want to give your request - as unusual as it is - the proper attention it deserves.

If I had to rate guests I would consider the following categories: 1. How did you treat our staff?2. How did you treat our premises and amenities?3. How did you conduct yourself while checked in? These are the three basic categories to consider. On our scale from 1 - 4, with 1 being excellent, 2 - good, 3 - fair, and 4 - poor, I would have to rate you excellent in all categories. You were courteous to our staff and pleasant to deal with. The credit card you presented for payment authorized on the first try and did not decline, which contributed to a smooth and efficient check in. As a guest in our hotel, you treated our premises with care and consideration - you didn't smoke in your non-smoking room, you didn't disturb other guests with loud music, TV, loud conversations or even arguments. You didn't break anything, nor did you excessively soil our linen or towels. In the morning you had your breakfast during our posted breakfast hours, not 45 minutes after breakfast closed and the breakfast area has been cleaned. Above all, you surprised our staff with your genuine concern about how you might be perceived by us.

I hope you find this rating helpful. We do not expect our guests to rate "excellent" all the time. We appreciate guests who show kindness and courtesy, who do not hold our staff responsible for things that go wrong that were beyond our control, such as the loss of cable TV during the recent power outage. I see all sorts of guests come and go. About 5% rate excellent, 55% rate good, 25% rate fair, 15% rate poor. The 5% who rate excellent keep us going every day. They make up for the 15% who rated poor and instill in us a genuine wish to treat others with courtesy, kindness and respect. My staff and I want to thank you for being one of the 5% who rated excellent. Your kindness is much appreciated and will be remembered for a long time.

Best Regards, Monika FitzGibbonComfort Inn & Conference Center1620 74th Ave SW Tumwater, Wa 98501phone: 360/352-0691fax: 360/352-0871

Update by Richard Colbeth
Apr 03, 2008 6:42 pm EDT

Legal Notice: I fully retract and withdraw all of my previous postings on this site concerning Motel 6, ACCOR, and Manager Lee Judson.

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PeteMucciolo
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Nov 17, 2007 1:44 am EST

U are a scamming piece of ### if u cant come up with all of that info. you are just a crack head who cant get money on his own so you have to go on a scam protection website and try to scam. SO IF THIS GUY DOESN'T COME UP WITH PROOF DON'T ANYONE SEND HIM ###... DON'T TRUST ANYONE EVEN ON THIS WEBSITE... NONE IS VERIFIED ANYONE CAN POST SCAMS!

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Carma Coleman
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Oct 01, 2007 7:47 pm EDT

Would you kindly post an additional comment with your civil suit number, the court name, address and the phone number of the court clerk along with your attorney's name, phone number and address so your plight can be verified. Sorry, my family has had problems in Seaside while visiting also. (not at this Motel).

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12:00 am EDT

Motel 6 poor service!

Up to speed: Seaside, Oregon, Motel 6 Manager, Lee Judson, inferred that my wife is a prostitute and I a drug dealer by - illegally, I believe - putting us on his nefarious Do Not Rent list without cause. So after 8 months of trying to get our good names cleared without success, I sued him in Small Claims Court for $5,000. He and his attorney, Stan Gish, bullied me and filed a frivolous counter suit for $100,000 taking it out of Small Claims Court and into Circuit Court, forcing me to hire an attorney to defend myself against against him!

O.K., Now Gish & my attorney are discussing dismissing the case and having both parties sign a stipulated injunction which would prevent either of you from posting anything (on consumer complaint sites like this one) regarding the other party. No money would trade hands. However, you would be required to deposit some money, probably a couple thousand, as security (in a place to be determined) to ensure that you do not breach the agreement. If after a year you have not breached the agreement, you would get the money back. If you breach of the agreement, the money would go to Judson.

Can you believe that?!?!?!? Beware!

Read full review of Motel 6 and 1 comment
Update by Richard Colbeth
Apr 12, 2008 11:40 am EDT

I fully retract and withdraw all of my previous postings on this site concerning Accor, Motel 6 and/or Manager Lee Judson.

Comfort Inn’s OpinionDecember 26, 2006Dear Mr. and Mrs. Colbeth, It is with pleasure that I respond to the comment card you left for our review at the Comfort Inn in Tumwater and to your specific request to be rated as a guest. I have given this request a lot of thought, and since you were obviously serious about being rated as a guest, I want to give your request - as unusual as it is - the proper attention it deserves.

If I had to rate guests I would consider the following categories: 1. How did you treat our staff?2. How did you treat our premises and amenities?3. How did you conduct yourself while checked in? These are the three basic categories to consider. On our scale from 1 - 4, with 1 being excellent, 2 - good, 3 - fair, and 4 - poor, I would have to rate you excellent in all categories. You were courteous to our staff and pleasant to deal with. The credit card you presented for payment authorized on the first try and did not decline, which contributed to a smooth and efficient check in. As a guest in our hotel, you treated our premises with care and consideration - you didn't smoke in your non-smoking room, you didn't disturb other guests with loud music, TV, loud conversations or even arguments. You didn't break anything, nor did you excessively soil our linen or towels. In the morning you had your breakfast during our posted breakfast hours, not 45 minutes after breakfast closed and the breakfast area has been cleaned. Above all, you surprised our staff with your genuine concern about how you might be perceived by us. I hope you find this rating helpful. We do not expect our guests to rate "excellent" all the time. We appreciate guests who show kindness and courtesy, who do not hold our staff responsible for things that go wrong that were beyond our control, such as the loss of cable TV during the recent power outage. I see all sorts of guests come and go. About 5% rate excellent, 55% rate good, 25% rate fair, 15% rate poor. The 5% who rate excellent keep us going every day. They make up for the 15% who rated poor and instill in us a genuine wish to treat others with courtesy, kindness and respect.

My staff and I want to thank you for being one of the 5% who rated excellent.

Your kindness is much appreciated and will be remembered for a long time. Best Regards, Monika FitzGibbonComfort Inn & Conference Center1620 74th Ave SW Tumwater, Wa 98501phone: 360/352-0691fax: 360/352-0871

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Edward A. Harris
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Sep 06, 2007 9:28 pm EDT

This past Labor Day weekend we traveled to Lincoln City, Oregon. We had made a 3 day reservation with Captain Cooks Motel which is located in the 2700 block of Hiway 101 NW. We have stayed at this motel in the past when visiting Lincoln City and have had no issues with them.

On the morning of the third day it became necessary for us to check out and not stay the third night due to a family emergency back home. As we checked out we were advised that the motel required 48 hour notice for a cancellation. We could request the manager to waive this. A few days later I called and was told they would not waive the lost night's stay, regardless of the reason. Even though I told the manager that we were frequent visitors to this particular motel and visited Lincoln City at least once a year, staying with them in the past, they would not reconsider. I told them that I would not be utilizing their establishment again due to this in flexible policy.

I can not recommend Captain Cooks Motel in Lincoln City and encourage others to avoid them.

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12:00 am EDT

Motel 6 do not rent list

Seaside, Oregon, Motel 6 manager, Lee Judson, put my disabled, senior citizen wife and me on his Do Not Rent list simply because I complained about a substandard room and possible evidence of bedbug infestation. Franchisee, John Wolf, Portland, Oregon, is doing nothing about it. Accor North America Georges LeMener's customer service said 4 months ago they're sending out a team to check on it, and Accor HQ in France apologized and said we could rent at any of their facilities worldwide, but Judson remains adamant.

Read full review of Motel 6 and 27 comments
Update by Richard Colbeth
Nov 24, 2007 12:00 am EST

To the anonymous friend who blessed my wife and me: When I opened the letter I was expecting the usual pros & cons I've been getting, some good, some not so good, of my spat with Accor's Motel 6, but this was wonderful encouragement. Thank you. Poet William Cowper also had an anonymous friend who sent gifts to him but never revealed his name. Cowper’s comment on receiving each gift was always the same: “Anonymous has come.”

I think of that phrase whenever I pass the post office: “Anonymous has come.” I will always be grateful to my unnamed friend for his or her kindness and love to my wife and me.

Dick & Sandy
P.O. Box 21201
Vancouver, WA 98682

Update by Richard Colbeth
Nov 13, 2007 12:00 am EST

VentVent: What point are THEY trying to prove? I still don't get it... all this because you and your wife were not satisfied with your room. What is this world coming to?

Komodo - 11/13/2007 5:39pm

Actually, that's what I thought too at first, komo, but Judson apologized and invited us to reserve a room after we submitted his comment card.

It was AFTER he sent that warm, fuzzy letter that Accor's Seaside, Oregon Motel 6 Owner/Manager Lee Judson slammed us; it makes absolutely no sense at all. It was pure treachery - like when the Pilgrims killed the Indians after they invited the Redskins to share Thanksgiving dinner with them.

If an Indian couple had survived with their scalps intact and sued Pilgrims Judson & Gish, that noble pair would have countersued the savages for the cost of their gunpowder.

But maybe General Rico will come to the aid of the wounded Brave & his raped Squaw, we'll see.

Update by Richard Colbeth
Nov 17, 2007 12:00 am EST

MOTEL 6 OWNER SUES GUEST

Man, I hope that's a headline on one of our local papers. Try to make it to the trial. It will be worth it for the voir dire examination of prospective jurors alone.

I'm guessing that in the jury pool could be:

1. A few of the thousands of people directly or indirectly affected by the war who might have a problem finding against a war veteran with 4 bronze combat service stars on his Viet Nam Service medal.

2. Senior citizens who would be appalled at the injustice of the totally unsubstantiated allegations the defendant is making of a 70 year old AARP'er.

3. Any disabled who would be able to relate to a disabled man and his wife being rudely denied service without cause, notification or explanation.

4. Maybe a former Motel 6 guest will be a prospective juror who posted on a Traveller Complaint site that his wife sat on a urine - soaked mattress covered up by a clean sheet. Or one who complained of blood-stained sheets. Or one of many who complained of insect infestations including bed bugs. Maybe one of the many who were treated like trash by unbelievably rude desk clerks - maybe even the former guest who had the cops called on her because she complained about being double charged. Hundreds of offended people so little time.

5. Maybe a person who is offended because Motel 6 is removing the Bibles from their rooms and are substituting them with sex kits.

They are all prospective jurors the defense will have to decide are unqualified or unacceptable and may be challenged for cause or may be the subject of a peremptory challenge.

So that leaves the defendant with a prospective jury choice of oversexed, young, anti-war, healthy people who have never stayed at a Motel 6.

Lots of luck with that one.

Update by Richard Colbeth
Nov 14, 2007 12:00 am EST

Accor's Seaside, Oregon Motel 6 Owner/Manager and his attorney abused the legal system by utilizing the courts as a weapon to retaliate against me, the victim or to try to silence me.

I think it can be shown that they conspired and collaborated to concoct fictitious legal complaints solely in retribution and retaliation for themselves having been brought before the courts.

Probably not the first time they've done this; I'm surprised they haven't been arrested by now.

Update by Richard Colbeth
Apr 12, 2008 11:32 am EDT

I fully retract and withdraw all of my previous postings on this site concerning Accor, Motel 6 and/or Manager Lee Judson.

Comfort Inn’s OpinionDecember 26, 2006Dear Mr. and Mrs. Colbeth, It is with pleasure that I respond to the comment card you left for our review at the Comfort Inn in Tumwater and to your specific request to be rated as a guest. I have given this request a lot of thought, and since you were obviously serious about being rated as a guest, I want to give your request - as unusual as it is - the proper attention it deserves.

If I had to rate guests I would consider the following categories: 1. How did you treat our staff?2. How did you treat our premises and amenities?3. How did you conduct yourself while checked in? These are the three basic categories to consider. On our scale from 1 - 4, with 1 being excellent, 2 - good, 3 - fair, and 4 - poor, I would have to rate you excellent in all categories. You were courteous to our staff and pleasant to deal with. The credit card you presented for payment authorized on the first try and did not decline, which contributed to a smooth and efficient check in. As a guest in our hotel, you treated our premises with care and consideration - you didn't smoke in your non-smoking room, you didn't disturb other guests with loud music, TV, loud conversations or even arguments. You didn't break anything, nor did you excessively soil our linen or towels. In the morning you had your breakfast during our posted breakfast hours, not 45 minutes after breakfast closed and the breakfast area has been cleaned. Above all, you surprised our staff with your genuine concern about how you might be perceived by us. I hope you find this rating helpful. We do not expect our guests to rate "excellent" all the time. We appreciate guests who show kindness and courtesy, who do not hold our staff responsible for things that go wrong that were beyond our control, such as the loss of cable TV during the recent power outage. I see all sorts of guests come and go. About 5% rate excellent, 55% rate good, 25% rate fair, 15% rate poor. The 5% who rate excellent keep us going every day. They make up for the 15% who rated poor and instill in us a genuine wish to treat others with courtesy, kindness and respect.

My staff and I want to thank you for being one of the 5% who rated excellent.

Your kindness is much appreciated and will be remembered for a long time. Best Regards, Monika FitzGibbonComfort Inn & Conference Center1620 74th Ave SW Tumwater, Wa 98501phone: 360/352-0691fax: 360/352-0871

Update by Richard Colbeth
Apr 06, 2008 7:13 pm EDT

I fully retract and withdraw all of my previous postings on this site concerning Accor, Motel 6 and/or Manager Lee Judson.

Update by Richard Colbeth
Apr 06, 2008 7:10 pm EDT

I fully retract and withdraw all of my previous postings on this site concerning Accor, Motel 6 and/or Manager Lee Judson.

Update by Richard Colbeth
Apr 06, 2008 7:09 pm EDT

I fully retract and withdraw all of my previous postings on this site concerning Accor, Motel 6 and/or Manager Lee Judson.

Update by Richard Colbeth
Apr 03, 2008 6:49 pm EDT

Legal Notice: I fully retract and withdraw all of my previous postings on this site concerning Motel 6, ACCOR, and Manager Lee Judson.

Update by Richard Colbeth
Apr 03, 2008 6:46 pm EDT

Legal Notice: I fully retract and withdraw all of my previous postings on this site concerning Motel 6, ACCOR, and Manager Lee Judson.

Update by Richard Colbeth
Apr 03, 2008 6:44 pm EDT

Legal Notice: I fully retract and withdraw all of my previous postings on this site concerning Motel 6, ACCOR, and Manager Lee Judson.

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Juanita Unruh
US
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Jul 20, 2017 6:57 pm EDT

Motel 6 in Newport, Tn put me on a do not rent list for complaini with pictures to back my complaint about the state of our dirty room.
I called corporate offices to address the issue and was told there was nothing they could do about it because it is a franchise.
I did not know I was on a do not rent list until I called corporate offices.
The manager did not want to address the issue and refused to move us to another room, just told us to leave.
We left the room cleaner than it was when we got it and caused no damage.
After driving 1000 miles they could have at least been more accommodation and given us a clean room, but maybe they didn't have any clean rooms.
We were not offered a discout or refund.
I guess they could not afford a discount or refund if they can not even keep the place clean.
There was mold in the ice machine and in the bathroom as well as a large soft spot in front of the shower that seemed like it would cave in if we stepped on it.
At 75.00 per night plus tax, I think I will drive a little further for a clean hotel.
A carpet cleaner and some bleach could have fixed the dirty carpet and mold, and a good vacuum could have done wonders for the trash on the floor.
Good housekeeping doesn't let the rooms look like this and good management does not ban a guest for complaining.

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George & Rose
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Sep 27, 2008 11:55 am EDT

Reservations were made in advance for a non-smoking room. We arrived at the motel too late to go to another. The room was dirty and smelled as if it was used for a smoking room. Cigerate stains were on the sink and the odor in the room would nausiate any non smoker. This is the worst experince I have had with Motel 6 and I will never use there services again.

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L.
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Jun 15, 2016 2:48 am EDT

We recently stayed in the same motel 6 that we stayed in in 1995 and it was still a mess. The carpets were so dirty their was a black trail to the bath room and around the beds. Very dirty. They switched rooms for us and gave us a handicap room and the shower head came off the hose and for three days we had no shower. If I was you I would take my name off the bill board. The woman behind the counter was very rude. Have no plans on staying in a motel 6 again. The address was Fife Washington.

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Julion
US
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Jun 15, 2016 2:48 am EDT

Up to speed: Seaside, Oregon, Motel 6 Manager, XXX, inferred that my wife is a prostitute and I a drug dealer by - illegally, I believe - putting us on his nefarious Do Not Rent list without cause. So after 8 months of trying to get our good names cleared without success, I sued him in Small Claims Court for $5, 000. He and his attorney, XXX, bullied me and filed a frivolous counter suit for $100, 000 taking it out of Small Claims Court and into Circuit Court, forcing me to hire an attorney to defend myself against him!

O.K., Now XXX & my attorney are discussing dismissing the case and having both parties sign a stipulated injunction which would prevent either of us from posting anything (on consumer complaint sites (like this one) regarding the other party. No money would trade hands. However, I would be required to deposit some money, probably a couple thousand, as security to ensure that I do not breach the agreement. If after a year I have not breached the agreement, I would get the money back. If I breach the agreement, the money would go to XXX.

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what a mess
Crestview, US
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Jul 14, 2013 6:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

the first time I went to this motel, i paid 39.99 that was in step.2012, well I went back because the stay was very nice.i went again just this weekend [protected], and it was so crazy, first I checked my bed and it was hmmmmmmmmmm, it will do, the bathroom, ok. the pillows were a mess, they had knots in them, i guess this because it was a smoking room lol, , , , , , well that's not even the half of it.i brought my laptop so I could do some webbing, well the internet was horrible I mean horrible, I called front desk, to ask what might be the problem, she replies let me restart the router, ok 4 hrs later still no internet, , i just paid 73.58 and no internet, crazy pillows, I will never ask for a smoking room again, , , , , , , , , , , the ppl next door were playing music till 12 midnight, oh wow, , , , , now im home and I can get some sleep, , , , , i love motel 6 but I will not be returning to this one...

Valerie
Valerie
US
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Nov 01, 2007 12:00 am EDT

Motel 6 Seaside, OR
www.motel6-seaside.com
2369 S Roosevelt Dr
Seaside, OR 97138
[protected]

Last year my wife made a simple Q and the motel franchisee barred her from ever coming back for her trouble.

Today she is in California staying at a Holiday Inn Express. The hot tub didn't work. She told the manager about it; he thanked her, apologized profusely for the inconvenience and gave her 10% off her bill.

See, that's the way it's supposed to work; you don't slam a customer for asking an innocuous question. I've never met the Seaside, Oregon, Motel 6 owner, but I would like to - the man must be from another planet and he has my curiosity aroused as to what he looks like.

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genesmidgit
US
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Feb 07, 2016 11:43 am EST
Verified customer This complaint was posted by a verified customer. Learn more

My husband I recently stayed at your motel last min. due to a family member being put on life support. We stayed there as for you are pet friendly. And needless to say we traveled 16 hrs to get there. After being there for two days we went to office to pay for one more night. The lady at the front desk told us we had to check out due to that we exceeded the pet limit. We had two older dogs ages 9/5 and one that was a year old. And that one of the dogs kept hitting the door. This was not possible as for all dogs were kept in large crates when we were not there. They had water and food also so I feel this was impossible. I was also told we had to check out due to we did not want the room cleaned, and she said they had to clean the room. If I'm paying for a room and do not wish to be bothered by room service that should be my choice. The room could have been cleaned when we left. So here is the good part we decided to go to another motel that had no problem with are animals (and stayed another to night in Orlando) We packing up our things I pulled a towel from the cubby hole by bathroom sink and and syringe with needle, lighter, other drug instruments came out of the cubby hole. Thank god the needle did not poke me. I will be contacting the local news station and board of health over this as for I paid money to stay in your motel. I we were treated extreamly bad. And we didn't need these problems on top of a family member being put in hospital on life support. I feel a full refund is due back to us. The dates we stayed were as followed 01/31/16 and 02/01/16

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Tina Walks
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May 23, 2007 12:00 am EDT

My mom has worked for this Motel for over 20 years. She has never once companied about going places for meetings or classes. Now this regional manager comes in and says she is not doing a good enough job for them and fires her. I think maybe someone should look at this man (or so called man)and see if he is doing a good enough job for this company. I and my family and friends will never stay at a Motel 6 again. I will tell everyone about the unfairness this motel is all about. Thank you for your time, Tina

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Randall Shepherd
Meridian, US
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Jul 29, 2013 11:28 pm EDT

I am being told I am not allowed outside my room after 10pm and I am an adult who is not being noisy or disrespectful. The General Manager yelled at me and threatened to kick me out if I did not go inside. He is rude and something needs to be done about this! They have raised our rates by 50.00 a week since we hv been here and they don't even supply us with towels we have to go after them. I had to ask to get the bathroom cleaned as it has not been cleaned for over a month and I got attitude about that. He is an ### about every little thing and this motel is cockroach infected! My young daughter overheard a lady selling her body for money and also heard one of the housekeepers tell the same lady she needed money for her weed. Come on now! Something needs to be done ASAP!

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Debbie
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Jul 02, 2007 12:00 am EDT

Motel 6 #554 1289 E.Dublin Granville Rd. Columbus Ohio Zip 43229
Phone: [protected]

We recently made reservations at this motel for the weekend of the GoodGuys national car show. (July12-15th2007) One of the members of our car club went to Columbus last week and decided to stay there at Motel 6 #554 because he just took it for granted that this would be a nice place and thought he would check it out while there.

He said it was one of the most disgusting places he had ever seen. He was ashamed to even ask his wife to stay there. I realize that you have low room rates and I don't expect the Baltimore Mansion, but I do expect a "CLEAN"room and a "CLEAN" bathroom and carpets.I do not want my feet to be dirtier after I shower then they were before I shower.

We have at least 20 rooms reserved and I hope for your sake they are "CLEAN"! Corporate would not like to hear what we will say if we are not pleased.

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12:00 am EDT

Motel 6 that is just overpriced!

As I was showering, (6pm) a woman from management came in the room without permission, and claimed that she was changing the towels, even though there already was enough. I came out of the shower, and she ran out the door. She was not in a housekeeping uniform. I saw her go back to the main office. It was clear that she tried to steal my bike. Also, the price is now $85 a night. That is just overpriced!

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Motel 6 do not rent list

My wife & I have been staying at that motel for over a decade, with absolutely no problems whatsoever, last stay, may 29th. When I tried to make a reservation in november, they told me manager lee judson had put us on his do not rent list. This list is typically reserved by the hotel/motel industry for drug dealers and prostitutes...! My wife and I are both quiet, responsible, disabled senior citizens. I've been staying at hotels/motels over half the planet for about 1/2 a century. I probably stayed at that seaside motel 6 while judson was still in high school. Manager judson absolutely refuses to say why he put us on that horrible list. I would like him to #1. Apologize to my wife for the egregious guilt by association he caused her and to me for assassinating my character. #2. He should admit he made a mistake and he should take us off that list and restore us to full acceptance.

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Joyce McMichen
Erwin, US
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Jul 22, 2024 12:31 pm EDT

NoT positive. Lady working didn't seem to know what she was doing. Felt like we were in a slum. Beds very uncomfortable. Did not appear clean. Actually slept on top of bedspread. Uncomfortable getting in bed. Big disappointment! July 7, 2024.

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Bill Bierling
US
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Dec 25, 2023 11:43 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Double charged for room.Room didn't have promised free wi fi. Front desk tried to get more money to switch me to another room.To top it off I feel like my credit card information was compromised by this location. Worst experience ever

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B123469
Westminster, US
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Nov 04, 2023 9:35 am EDT
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I stayed at motel 6 in Westminster long beach and woke up with bits all over me and my boyfriend body

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WatchOnn
US
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Oct 11, 2023 8:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Place was terrible ,09/30/23 arrived 10/1/23 check out. Toilet did not work ,bedding terrible, flooring terrible, smoking smell,hole in shower, grass overgrown,pool in bad condition,you name it.

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Narissa Melero
US
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Sep 23, 2023 5:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Your maintenance man was touching himself asking me for sex after I told him I was gay he still kept on and touching himself I have video of this man when he's supposed to fix the microwave in my room I feel sexually assaulted and violated. I have more videos of him but it's too large to upload!

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Chaplin Anon
Weeki wachee, US
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Mar 12, 2023 4:30 am EDT

Discrimination prejudice at Motel 6 in weeki wachee Florida

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Tamara Hall
CALGARY, CA
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Nov 30, 2022 10:15 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

The manager refunded half after us being there 2 hours and having two coach roaches running through the room from under the furniture

The poor man at the desk who was lovely felt terrible he was a very sweet man

The manager owner should be disgusted by this and happily to return my money !

Roaches in the room two huge absolutely disgusted!

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Mike Garciad
Tacoma Washington, US
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Aug 23, 2022 3:03 am EDT
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On August 8th 2012 I booked a room on a set price of 114 the next day I was going to pay the same price and they charged me 180 how's that work

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Amanda Ritchie
US
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Aug 16, 2022 1:19 am EDT

Placed on dnr list for having a guest that I never had in my room ?

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Mike Garciad
Tacoma Washington, US
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Aug 14, 2022 11:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

It's not fair cuz people don't have money I just got stranded here from Los Angeles when I got left here from by somebody and they overcharged me going the fact that I have nothing and I was stranded here in California and they still charged me 180 when knowing the fact that I may have that much money so how much heart they have and they care about people don't give a f*** about people

About Motel 6

Motel 6 is a chain of budget motels across the United States and Canada. Known for its affordable rates, the brand offers basic accommodations with amenities such as free Wi-Fi, cable TV, and on-site laundry facilities. Pet-friendly rooms are also available, catering to travelers with animals.

Overview of Motel 6 complaint handling

Motel 6 reviews first appeared on Complaints Board on Jan 2, 2007. The latest review A deduction of money without my knowledge was posted on Jan 5, 2025. The latest complaint Air conditioning was resolved on Jun 19, 2021. Motel 6 has an average consumer rating of 1 stars from 1036 reviews. Motel 6 has resolved 33 complaints.
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  2. Motel 6 phone numbers
    +1 (800) 466-8356
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    4001 International Parkway, Carrollton, Texas, 75007, United States
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