Academy of Learning Career College Customer Service Phone, Email, Contacts
Academy of Learning Career College
reviews & complaints

Academy of Learning Career College
reviews & complaints

Academy of Learning Career College Complaints Summary

0 Resolved
9 Unresolved
Our verdict: Engaging with Academy of Learning Career College at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Academy of Learning Career College complaints 9

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4:59 pm EDT

Academy of Learning Career College Service/learning coaches unavailable when needed

I've completed my Project Management Fundamentals about a week ago. I have been struggling through the whole course. They do not provide text books for this particular course and the videos you watch are so dry I almost fall asleep. Impossible for me to learn from. I had my fees paid for course 1 & 2 for this program but with lack of help and unable to get ahold to my learning coach when I needed her. I ended up scoring less than the 75% for the course. Now they make me use my funds to pay for this course again and to redo it all over and I won't be able to complete my second part of it. I am so frustrated because it was not my fault they couldn't help me when I needed the help so why am I paying for it. This is so hard to deal with. I feel so let down by this college. Like thanks no thanks for the help. Talk about not helping your students be successful man. Not good at all.

Desired outcome: I would have liked to have completed course 1 & 2 successfully. Totally letting students down.

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6:14 am EDT
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Academy of Learning Career College Business class

Back in feb 2022 I decided to take a course. My friend told me about this school and how great it was. It started off badly, first it was the modules- they either would many load or they gave me the answer without the questions.

I had 4 modules that didn’t work in a row. I needed up getting behind in school. On top of that even when I signed into my profile for my hours not always would my hours log into the system. I contacted the school time and time again. Several months in I was contacted by someone else who apologize for the inconvenience. They tried to get me caught up but st this point it seemed impossible. I have 5 kids and work full time. The only reason I went to this school was because I was told it was extremely convenient for my situation. I was to be done the course in Nov. I contacted them on many occasions about the issues. Jan comes they changed they program and now I’m having a whole new kind of issues. Their authentication program let me sign in only once and won’t let me sign in again. I was told on Tuesday March or Wednesday March 22 ,2023 they would contact me. They never did. I emailed three times no response. Then on Thursday I get a response saying there I.t person hasn’t got back to them. Why wouldn’t someone email or call to tell me that? I stayed home from work two days waiting to figure this out.

During the school when it was time for my second osap money I contacted them a month before release the second osap payment. No answer. The osap was needed because I had 2 babies in licensed daycare.

My Daycare was paid with my osap. Which was the deal that was made when I was able to get short notice subsidize daycare to attend school.

I lost my childcare, the school didn’t contact me back about my osap until it was too late.

At that point it made it even harder to do schooling. They gave me a letter saying osap was coming but because my grades were 73.9 not 74% they said they couldn’t release osap.

I started contacting them about osap a month before the second release date. One person was kinda helpful and let me retake course to get my marks up but once again that only put me more behind.

Now with this login issue. I can’t finish my course until the school figures out either how to reset the program so I can start over or takes that authentication step away. My course should have been done two month before that program started. This shouldn’t even be an issue.

I either need this log in resolved immediately, or I would like a refund for the osap you guys received on my behalf.

I’m extremely frustrated with everything that has happened with this school, and with further investigation this campus seems to have many issues. However, the campus that my friend is at she hasn’t had one issue. She’s been the one helping me with everything, including the login she was able to log into hers fine I went to her house to see if she could help me log into mine as you guys were getting back to me and there’s something really wrong with it and let me login once and won’t let me login again. When I was finally contacted about the new login process. I was just continually sent the same thing I was sent at the beginning how to log in originally and it doesn’t work. Resending the same page when it doesn’t work isn’t helping. The thing that gets me the most is it’s the manager that didn’t respond for those two days when they originally gave me Tuesday or Wednesday to deal with the issue and then didn’t respond to me until Thursday morning. Even though I respond Med saying anytime after 9:30am. Made the timing very flexible for them.

I started screen shotting all the correspondence between me and the school for my records. This has been a really trying time. My next school course starts in the end of April but I cannot get Osap unless this is figured out. I was told to inform he school of my complaints before going to the next level. It’s been almost a month since I was able to log into the school., the school sent me a letter saying the file was closed due to inactivity even though I knew I’d be trying to figure out the new school login with there help.

I will not be taking any more days off work and waiting around for someone to contact me, everybody I spoke to so far about the new school login can’t help me.

Desired outcome: ReFund my osap, compensate for the inconvenience and hassle. And give one final test and mark the grade off that.

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12:54 pm EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hello. I was attending The Academy of Learning Career College in Medicine Hat, Alberta. The program I was in is computerized accounting. I am in debt to the school which I was paying monthly for before COVID closed everything down. I am almost done my program and now that everything is back to normal Academy of learning in medicine hat is REFUSING to let me...

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Is Academy of Learning Career College legit?

Our verdict: Complaints Board's thorough examination reveals Academy of Learning Career College as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Academy of Learning Career College stands out for its commitment to quality and security. Clients considering Academy of Learning Career College should delve into its customer service record to gauge compatibility with their expectations.

Academy of Learning Career College earns 91% level of Trustworthiness

Perfect Trust Endorsement: Academy of Learning Career College achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Academy of Learning Career College. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows Academy of Learning Career College website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information. has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats. you are considering visiting, which is associated with Academy of Learning Career College, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Academy of Learning Career College's website seems to offer jobs or career advice. While this can be a helpful resource.

However ComplaintsBoard has detected that:

  • While Academy of Learning Career College has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 9 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
4:33 pm EST
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Academy of Learning Career College the course and the school

I complained several times to the school via email and did not hear back.
I was left unsatisfied after spending 8000$ on a medical office program still paying it back and no job prospects in site. Most do not recognize this as an accredited School. I could have gone to Conestoga for half of this program cost and would have come out knowledgeable. The program was way to simple and not very detailed. I realized recently that the Guelph "campus" is no longer.
Very disappointed.

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Update by Wonderingme
Nov 08, 2019 4:34 pm EST

Sight.. it site !

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5:36 pm EST
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Academy of Learning Career College lack of support, course programs not available, this school is a joke

My sister is taking the web design course at the Academy of Learning in High River. There has been no point in this course that has been easy for her to deal with. None of the teachers at the school are able to help answer any questions she has while working through each courses. Half the time the programs she needs are unavailable or not working. There is no web design teacher in the school that can answer quick questions or help her through tasks. The online teacher takes anywhere from 2-4 days to respond to a question/ or respond with a question about her question, so it takes additional days to actually get an answer. Most of the time she is using google to try and figure it out on her own. There is an online hub that she is supposed to be able to chat with someone and work through things but it hasn't worked in months.
For how much she has paid to go to school this is absolutely ridiculous. After months of watching her struggling through this I have had enough. Both her and I completed programs through the Academy of learning and received diploma's a few years ago. She was interested in the web design program, so she decided to go back and not expecting it would be so horrible this time. We understand that school is stressful and a challenge. But to metal exhaust a student and frustrate them to the point of bring them to tears is completely unacceptable. Some thing needs to be done immediately. I will be going to the news about this so future students do not experience the same thing. I don't believe it should be this hard to get an education.

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Nicole-Ann Marie Palacsko
, US
Oct 07, 2022 6:37 pm EDT

Hello, I also attended the high river office. I took office administration and 4 years post graduation I still am not employed. I have been on multiple interviews and passed over each time as I was told my experience was lacking.

When I contacted Academy of learning high river, I was advised that my diploma was only valid at the employers discretion.

I'm quite frustrated at this point. I sympathize with your sister and your experience. It hasn't been easy.

12:09 am EDT
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Academy of Learning Career College multimedia developer for the internet course

The correct name for this joke of a school should be Academy of SUCKERS!

I took the Web Designer course, when I first went to see about the course I made sure to ask if the course teaches ASP, PHP, Mysql and how to build shopping carts and I was told it did. The course teaches NOTHING about ASP, PHP, Mysql or how to build shopping carts. If you take this course all you will be able to do is build personal sites.

Anyone thinking about taking a Web Designer course I would suggest you look at NAIT, the course covers everything you need to know to build websites for a living and it's half the price. The course Academy of SUCKERS offers is 100% online and the staff in the school don't know anything about the course so if you have any questions or problems they can't help you. The course NAIT offers is in class and the instructors there actually know how to build sites and can help you.

Don't waste your Money going to Academy of Losers. When I took this course I had problems getting a website to display correctly in IE on the computer I was using, it would display correctly of a different computer, when I talked to Academy of Losers IT person his solution was to use Firefox instead of fixing the computer, when I was using FireFox it wouldn't play the video's on the courses website, this time the IT guys solution was to use IE. Well when you are trying to build websites you need to make sure it works correctly in all the browsers not just some.

Academy of Losers flat out lied to me about what all was covered in the course, they didn't tell me it was 100% online until after I started the course. This place is the biggest JOKE of a school. For $15, 000.00 I expect to be taught everything I need to know to build website professionally not just taught how to build a personal site. A person can lean more on youtube than you will at this JOKE of a school. Save your money! Don't waste your time!

If you are looking at taking any course from this JOKE of a school the BEST thing you can do is check out your local Community College, they will likely have a better course for a lot less money.

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6:21 am EDT
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Academy of Learning Career College administrators

This school is ghetto. I worked there for 4 weeks 11.25 an hour and they pushed me until my anxiety kicked in so hard then approached wsib for more money. I was only a target for get rich scheme. I even had wsib apologize to me for allowing me to work there.
I've contacted the labour board. Just waiting for a response. I know they'll do this again. Not if I can help it!

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1:42 am EST
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Academy of Learning Career College overcharged for the amount of time in course.

I started going to the Academy of learning after speaking to the head person at the school his name was Chris Bourassa I think that's how his name is spelled he said that I could get in as soon as I got approved for a student grant and the course was office administration so anyway he helped me with getting started so I checked it out for a month I only did 32 hour's of class time and decided that sitting at a desk wasn't the kind of work I would like to be in so I told Chris I wanted to discontinue and he said that would be fine so I left then a month later I had checked my bank account and I was shocked to see I was still getting payment's from student grant's. So I phoned him and asked why I was still receiving payment's and he said I would have to go in and sign a form to discontinue so I went in and signed the form and thought I would only owe $1000-$2000 and ended up owing over $9000 and I phoned the school and student grant's but no one would help me. In the end I paid back $13000 to the government with interest so this is why I'm writing this letter. This was in 2002. Anyway I would like some of my money back because this is not right my contract # is 106039sk

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6:21 am EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

The owner operators of this school are incredible! I worked hard for them for 3 years and then was 'picked - on' by a newly installed director. This resulted in my being fired, suing them in small claims court for wrongful dismissal - winning and spending the next 7 years (So far) taking anti - anxiety meds - and don't even ask me to be in small quarter...

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Academy of Learning Career College contacts

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+1 (855) 996-9977


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