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1.7 12 Reviews

Absolute Dental Complaints Summary

2 Resolved
10 Unresolved
Our verdict: With Absolute Dental's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Absolute Dental reviews & complaints 12

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7:15 pm EST
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Absolute Dental My mother had 9 teeth removed and no one bothered to call her

My mother had 9teeth removed on Jan 8, 2024 and she has tried to call, she leaves msg and no answer back after 3wks so she ask me to call I did on Jan 31, 2024 I called got the run around as well, they told me it would take about 24 to 48hrs and here we are Feb 5, 2024 and still no return call, so I called them today Feb 5, 2024 and they said we will put a rush on it but it still would be 24 to 48hrs, what a shame this makes me sick, my mother has been eating mash potatoes, tomato soup, pudding & jello for over 3wks.

Absolute Dental should be ashamed of them self, they would not let there mother or father go thru this and I will not either.

Robinetta

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2:48 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

Absolute Dental - The above office is located at - 7520 West Sahara Blvd. Las Vegas, NV.I signed

I signed up for 2 new permanent Crowns to fix 2 damaged teeth in my mouth. I received 2 temporary crowns on 09/20/2023. The temporary crowns were defective and fell out of my mouth the same day they were installed. The following I called the office, however no one answered the phone. I tried several more calls with no results, I decided to visit the office...

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2:22 pm EDT

Absolute Dental office rules and regulations

I am currently sitting in the at your office 8445 W Flamingo road with my daughter who is 8years of age. I was advised by your staff that I am not permitted as the parent to accompany my daughter while they called her to do X-rays. My daughter is beyond terrified and did not feel comfortable without me near her. The front desk staff advised that it’s a company policy due to a fire hazard! This is absolutely absurd. No medical building ; hospital or Drs office has ever told me as a parent that I cannot stand near my daughter. I do not feel confident in any human unknown to my daughter to be alone with her. It is my legal right to protect my daughter and be with her at all times. I do not feel comfortable sending my 8 year old into a room where I can’t see her or hear her. This rule is absurd and unethical.

Desired outcome: Change of policy. create a space where parents can be near by to hear and or see the child at all times.

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Is Absolute Dental legit?

Our verdict: Complaints Board's thorough examination reveals Absolute Dental as a legitimate entity with notable strengths. Despite a 16% resolution rate on customer complaints, which invites a closer look, Absolute Dental stands out for its commitment to quality and security. Clients considering Absolute Dental should delve into its customer service record to gauge compatibility with their expectations.

Absolute Dental earns 91% level of Trustworthiness

Perfect Trust Endorsement: Absolute Dental achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Absolute Dental. The company provides a physical address, 2 phone numbers, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for absolutedental.com can be seen as a positive aspect for Absolute Dental as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Absolute Dental's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Absolutedental.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several positive reviews for Absolute Dental have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • While Absolute Dental has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 16% of 12 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Absolute Dental protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • If you purchased a website from Absolute Dental that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
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6:07 am EDT

Absolute Dental The dentist lady don’t know anything

My tooth hurts so bad and I went there , they did X-ray to my teeth , and she told me nothing wrong , everything looks fine, and I told her my tooth is loose , she touched it , and told me no , it’s not, I was unhappy and I walked out. I went to different dental and they did a X-ray too, they found out my gum is infected and she touched my tooth and she can feel it’s loose, so tell me how bad is the lady who work at the absolute, she know nothing 😤

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7:27 pm EST

Absolute Dental Getting a bridge.

I went in to the office at Simmons and Craig. I need to get a bridge on my lower left. I was told by the Office Manager that I needed to get my slightly loose tooth on my lower right side (2 teeth) in order to get my missing tooth done on the left side done. The loose tooth on my right side does not bother me at all..

I just don't understand this at all. I assume I am not wanted as a patient and I am fine with that. Was told to contact the Area Manager and no luck with that either.

I have great Medicare Dental ins and it will be better next year. I want to go to a place that cares and not treat you like you are dumb.

Thank you.

Betty McDade

1915 Simmons Street Apt 2060

Las Vegas Nevada 89106

[protected] cell

Desired outcome: A response and not treat me like I am dumb because I am a senior citizen.

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4:02 am EDT

Absolute Dental Unprofessionalism

They are very rude unprofessional favoritism and discriminate! They are unclean . I'm having major concerns at the Maryland Pwky location

Desired outcome: Better assistants

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1:45 pm EDT

Absolute Dental Being seen on Saturdays when location is open.

I work for a company that has the same hours during the week as Absolute Dental. Monday-Friday 7am-3:30 pm. I am also a single parent and cannot come in after work due to having to care for my family. I have been seen a few times on Saturdays at other locations, but the Nellis location always has an issue with me scheduling for a Saturday..even though they are open. I had an issue with them taking the first payment of $113 two weeks early last month and had to schedule a time to come in to get that addressed. It is beyond ridiculous how long this location has people wait. But if the patient is late there's an issue.

Desired outcome: I want to finish this 2.5 year journey with getting my partial and I will no longer be an Absolute Dental patient.

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7:18 pm EDT

Absolute Dental dental service

This person, if you can call it like this, is a horrible dentist, very rude, mean, he thinks he's better than everybody else, "he's a kid's dentist" yeah right! he has cold blood, he doesn't care if little kids are in pain because he didn't wait long enough for the anesthesia, and my daughter was in a lot pain, because he was in a hurry, it's not his daughter that's why he doesn't care, he got mad because i told him to stop taking my daughter's tooth out because he was hurting her, that "dentist" was using the plyers to take her tooth out and pressing her gum with it, he doesn't know nothing about to be a dentist and how to treat kids, you shouldn't go to this place but if you go, don't take your child to see that unprofessional "dentist".

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1:27 pm EDT

Absolute Dental oral surgery

You removed all my teeth on a consult you didn’t even wait to see if I medical insurance was going to pay this, so I’m without any teeth and on top of that you left a impacted tooth and bone spurs everywhere in my mouth I want this bad service fixed . And I couldn’t afford your 1900.00 for dentures so I went to get help through UNLV dental Medicine. This is how I found out your lack of a patient

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phat fairy
, US
Jan 23, 2023 3:17 pm EST

I received HORRIBLE customer service from these people. My appointment was cancelled not once, but twice by them with no sort of accommodations to get me in on the same day or within that week. I am out two days of work because these people did not even notify that my appointment was cancelled until 2-4 days until it occurred. I was never able to get dental care because my dental healthcare plan expired before they could get me in. I tried explaining that my insurance would expire soon, but they still offered no help and screwed me out of being able to get an appointment at another office due to their short notice and lack of competence.

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Alicia Rice
, US
Apr 01, 2022 9:42 pm EDT

I am 41 they pulled all my teeth I had chunks left in my mouth I had them removed .I told them when I went for impressions there was a problem with one not healing and bone showing through. They ignored me and scheduled a month out appt. I can't switch locations or dentists because medicaid won't pay for the same XRays or impressions 2x.

Now it's healed with bone exposed I haven't had teeth in 4 months and my jaw is sinking and I look 80!

I am scared to go back! THIS IS NEGLIGENCE!

THIS IS A BUTCHER CLINIC!

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10:53 am EST
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Absolute Dental feel hustled

needed a tooth extracted. called and told them that i had a regular dentist but was out of town and i needed tooth extracted. i am 56 and have been walking the line of needing dentures. my dentist and i have discussed. went into the office, they did many xrays, she came in and IMMEDIATELY started upsellng. a half hour later, she says to me, we will start you today on a partial, you will love me, it will be great. i said no thank you, only getting the tooth pulled. well we will start you on a deep cleaning today. i said no i am only her to get the tooth pulled. I told her 4 times that all i needed was the tooth pulled. she then asked if i had taken any asprin, i said yes 4 in 24 hours. she told me to come back to get tooth pulled but they could do a cleaning! not one person asked me when i called if i had taken asprin. not one person advised me not to. they tried to upsell me and then took me for $95. i am still sitting here with a tooth that needs to be removed and i am $95 poorer. i have no insurance. this was my money and now i need to wait to go to my dentist when i have the $. i am going to report to the NV state board.

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Mrs. W. Bradley
Carson City, US
May 12, 2014 1:47 pm EDT

I had a very bad experience with Absolute Dental also, in Carson City, NV., and hope to be able to file a law suite. They should not be in business. They lie and harass. It is all for the money and not the quality of treatment they give.
Mrs. Bradley

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2:18 am EDT
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Absolute Dental DECEIVING BUSINESS

I should have read the complaints against Absolute Dental before going there. I went to the one located at 3945 S. Maryland Pkwy. in Las Vegas and it was a terrible experience. In my case, they did NOT honor their ad which offers a "free teeth whitening for new patients only with paid x-ray and exam". I had a toothache, not really bad yet, so from past experience I know I need a filling, however, the dentist, a Filipino, w/o checking my tooth kept staring at the x-ray for the longest time and finally he told me that he ''thought'' I had a loose tooth and tried to push for a root canal, then he changed it for a crown. I insisted on a filling and they had the nerve to charge me $210.00 for one tooth, plus the $95.00 for the x-ray and ''exam'', plus they didn't honor the free tooth whitening...I THINK NOT! and I walked out. The people they employ are all Mexicans from the barrios who cannot communicate in English, I think ICE should pay them a visit. I already reported them to the BBB. There are so many complaints about this business that I think a class action lawsuit is in order. We need to get together and file a complaint.

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Update by Too Smart
Jul 31, 2011 8:53 pm EDT

I reported Absolute Dental to the:
Nevada State Board of Medical Examiners
P.O. Box 7238
Reno, NV 89510
(street address: 1105 Terminal Way, Suite 301, 89502)
[protected] / Fax:[protected]
www.state.nv.us/medical
This site is also good to report doctors and hospitals.

Update by Too Smart
Jul 23, 2011 6:17 am EDT

I have: absolutedental.com
I'm going to look for an attorney who is interested in handling a class action. When I do, I will post it here. If anyone has an atty. already, let us know.

Update by Too Smart
Jun 19, 2011 2:27 am EDT

I believe that Terry has a good claim and should see a malpractice attorney asap. Hopefully you kept all your receipts, cancelled checks, anything and everything, even though your attorney will subpoena all records. Channel 13 is a good place to expose those criminals. Also file a complaint with the BBB in your area, you can do it online and it's easy. I am now filing a complaint with the Attorney General as well. It is disgusting to see how our Veterans are treated and take advantage. Your doctor may provide you with your medical records, it's the law anyway, so that when you show up at your attorney's office he can take a look right away of what's been going on. I wish you the best of luck!

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Ann310
, US
Aug 19, 2022 7:34 pm EDT

They are rude as heck the one on Rancho in las Vegas too n too many side jokes were being made they seemed a lil upset because I caught on to what was being said an from there on out it was like everything she said had to be warnings an triggers for me to get upset so they didn’t have to do any work she goes on to say we can dismiss you and not see you I said that’s fine but I wasn’t really getting technical about what was said because they were laughing at me one of the nurses went to tell another nurse something an he came in to look at the X-rays but walked right back off going to sit back at the front laughing at what ever he just saw on my screen in the room I was in I asked him before he sat down what happen what was funny because I was just waiting for the other patient to be done for I can be seen by dr Phan phin then dr fin reached her head around the curtain as I hear the machines still going. While she is working on a patient she made it her business to tell me that the other few employees weren’t talking. About me didn’t say anything but she is next door with machines running cannot hear what’s going on at the front desk So after she was done with her patient she came in an tried to assure me they weren’t speaking aboute when clearly i can see what’s going on so I said it’s fine I’m just trying to get my teeth fixed so she goes on to telllimg me about the work I need but I really already knew this from previous consultation so she said she doesn’t like to be cut off an Im being real rude I was dismissed from the dentist after being seen after X-rays were done the conversation of me having to see a dental specialist Now I have been real low lately afraid to let anyone near my mouth n the first time I do I get dismissed for asking what they were laugh at I really need someone to reach out to they were rude even laughing they made a smart remark as in we don’t care it’s not our mouth

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Supercalifragilisticexpealidocious
Carson City, NV, US
Aug 04, 2021 2:39 pm EDT
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Absolute Bate and Switch : This is the name that this company needs. I have full dental insurance coverage. The week before my appointment to have 3 teeth filled, they told me the procedure was completely covered. Today however, they claim that the procedure was $476. For 3 teeth mind you! I have been going to the Absolute Dental office on Topsy Lane in Carson City, NV. Each time I have gone they are proven to be disorganized and rude. I had a tooth pulled a month ago and I was in the chair for 3 1/2 hours! I am waiting for a set of dentures, which all totaled will take 6 months to receive and they have already been paid! Suffice-it-to-say, I will not be returning to any Absolute Dental, particularly after reading these reviews.

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lie2menomo
Fernley, US
Feb 15, 2015 4:52 pm EST
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I went to absolute on south Mccarran in Reno, i had a tooth i wanted pulled and i was concerned i had a infection, Cellulitis. I had it before from a cat bite. The dentist told me she did not care about what happened 10 years ago. I was shocked to find out i was also a candidate for removing all my teeth, and should be done in one day, that day. I was in shock, i have pretty nice teeth. It was all about getting it done before end of January. It was Jan 27. She said because of medicaid. She did not get tooth out and after 3 hours. She got mad at me for crying and screaming in pain. I was told to leave, and go to eye doctor. She claimed i was hit in eye, to had to go to emergency room and have cat scan. infection was heading to my brain, a sinus infection. I am 100% traumatized. I almost let her remove all my teeth. I know i have many years left. But will not get over this. wake up in terror. And want to knock her teeth out. This is very personal and every doctor i see is shocked. will be filling a complaint. want an explanation and still need tooth removed. Going to get consult. Yes this is a practice that is robbing Government and marketing in a sick a violent way. This dentist treated me like i was nothing.

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shamonda hall
Las Vegas, US
Jul 13, 2013 7:22 pm EDT

I had a the worst dentsl visit ever at absolute dental on lake mead and jones I was on the phone with my mom and I said the way there acting is stupid. The lady at the desk said you cant use stupid in here I was like im in the phone than I just said what ever and walked off the girl at desk said we dont have to see your daughter if you go act lik that I said fine I walk to the back to get my baby the girl came to the back and said you need to get out I said ill get out when I get my baby we srarted arguing and a man jump in and said you act lik that in front of your kids im going to call social service that is why your kids are ueducated knowing my daughter has autism a pregnate girl came to the back told me to get out before she clock out and beat my but so I told them to call the police
So I can make a police report the guy started taking pictured of my kids saying im taking a pictures on how crazy your kids are.
So my question is where do I go from here ?

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coltrane
Minden, US
Jul 23, 2011 4:10 pm EDT

absolutdental.com is their website, not the contact email that they have listed there...
it is - info@absolutedentalonline.com ( not that this provides anything at all, because ALL emails are returned )

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coltrane
Minden, US
Jul 23, 2011 4:04 pm EDT

TOO SMART,
PLEASE do post attorney !
My case is obviously not as criitical as " two wolves ", but is VERY PAINFUL and totally unexcusable !
I am on Social Security and had to pay @ 750.00 upfront because I do not have insurance.
These criminals shoul d be liable for entire amt. Problem is " how to pay for the attorney ?
LIVID !

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coltrane
Minden, US
Jul 23, 2011 5:39 am EDT

in addition : just attempted to send email message to them at the address listed as " CONTACT " on their website...
tried three times -
ALL RETURNED AS UNDELIVERABLE !
criminally corrupt company !

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coltrane
Minden, US
Jul 23, 2011 4:49 am EDT

Went to TOPSY LANE OFFICE - CARSON CITY, NV to have permanent crown put in.
Doctor was as impersonal as is possible to be.
Disinterested, only concerned w/ getting off work ( Fri. afternoon )
Whole exoerience had a hurried corporate feel.
All this would have been annoying, but not worth the trouble of complaining formally...
HOWEVER : 5 HRS later the freaking crown fell out and when I searched for the emergency number...
there isn't any !.
So I am w/ out recourse, except to be in pain until Monday, because they are not open tomorrow...
WORST DENTAL EXPERIENCE OF MY 64 YRS !

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Terry L. Two Wolves Dillon
as Vegas, Nevada, US
Jun 18, 2011 11:16 pm EDT

working the bonanza plaza five years protecting the property and merchant as their security for the property owner, , absolute dental offered me a lower cost to extract 18 teeth and place the full upper/ partial lower denture in for me, ( Viet Nam related due to Agent Orange ) they extracted 8 one day and 10 two weeks, I used my veterans doctor to get medication, ( Ibprofen 600) after the work done, however they placed the dentures in my mouth and "never " rendered not one antibiotic at all to prevent infection. six days later feel very ill, I couldn't lift my arms to touch the sides of my face and swelled in hands, elbows and knees, I would tell the dentist and they acted as though stumped, I ended in the veterans care going through blood work every test thinkable, 21 st. and 23rd. of this month is now a Cat- San and a needle test to see in I now have permanent nerve damage, no feeling in both hands of thumb and two fingers. the uerologists stated that I aquired Mers- Staff infection, astonished that absolute dd not give me one antibiotic to prevent possible infection after 18 teeth were extracted with a local. the work was done in Febuary ad I came very close to seeing Jesus because of them, after the final results of the Cat-scan and nerve needle test by the veterans specialists, I will sue Absolute dental and place it to channel 13 news on television. I still paid for this in currency to them and illness still in me as I'm still on Meloxicam/ Prednisone, serious medications. Terry L Two Wolves Dillon.

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9:51 am EST
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Absolute Dental James Huynh

I went through the process of xrays and payment so that I could get a tooth pulled. The dentist, one James Huynh, was not senitive to my problem, argued with me about which tooth was hurting me and which one he thought should be pulled. I had a #31 which was missing approximately 2/3rds of it mass and was causing me extreme pain and this stupid excuse for a dentist tried to tell me that the cavity on the side of #29 was what was causing my pain. I was told to return(after the initial exam and xrays) at around 4pm(same day) and he would pull the tooth. I was there at 3:45pm and waited until 4:45 before any shots were administered to deaden the area. I then sat for another approx. 45 mins, before dentist came in, still trying to tell me that #29 really should be the one to pull. Then he started digging into the tooth(which was not numb enough and I had to tell him I could still had feeling in it), telling me that I might feel the tooth break because of the digging. After he stopped because of the pain, he opened a drawer in the room(drawer was NOT locked and there was NO lock on it, pulled out some kind of pain killer in a small glass tube, put it into the syringe, bent the needle and proceeded to stick the needle all around my tooth. After he finished, instead of waiting a few minutes for the drug to take effect, he picked up some kind of blunt round ended instrument and started DIGGING around my tooth. I have had teeth pulled before and my mom was in the room when all of this was going on this was by far the WORST experience I have ever had at a dental office.
As far as I am concerned this man should NEVER be allowed to practice ever again. On top of all of this, he did NOT give me a prescription for antibiotics only for pain.

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