1. not upfront about fees for cellular service over $18 in taxes!
2. unable to block robo calls over 20 day
3. if aarp is a partner why not help with these issues
4. consumer cellular has NO grace period for closing the service...miss it by one day and BOOM you get another months charge
5. made the mistake of believing aarp was for seniors and their benefit
6. fired consumer cellular
7. seriously thinking about quitting aarp too
there is more to this story however i tried to keep it short.
Desired outcome: make consumer cellular be more transparent especially for seniors
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