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AAron's/SimmonsMatress failure

D

Bought a Simmons King Size mattress in 2007 (manufactured in 2006) from AARON's and it has collapsed in the sleeping areas. The model number is M14750.60.7300. This mattress has caused both of us to seek back pain medical relief. This was a very expensive retail mattress. It has a foam top layer that will not return to its non-weight position. It has a created a large center hump running from top to bottom. We tried putting a pillow top mattress protector on it, an that has not helped either. The manufacturer needs to fix or replace, but no action from them. I would not recommend anyone buying any mattress from Aaron’s or Simmons. Lousy, lousy product and support.

Responses

  • Ro
    robert1968 Nov 05, 2012

    What a lot of people do not tell you when they complain about a failed mattress is that they are the direct cause of the mattress failing. What I am saying is that people over 250 pounds are going to have issues with getting a mattress to hold up. My wife was at 300 prior to weight loss surgery and I told her until she lost at least 100 pounds it would not make any spence for us to purchase a new bed. It failed only on her side of the bed.. So that right there told me it was not simply a matter of the mattress failing but failing under a weight for what they are NOT designed for. Most of today's furniture whether it be a lawn chair, sofa, lounger, or a mattress IS GOING TO FAIL under those circumstances.. So when someone gives a bad review of something always keep that in your thoughts..
    We had the same issue with our living room furniture as well. Unless you spend a lot of money on living room set that is hard wood and not the modern stuff they sell in all the stores it will come apart or break with excessive weight.

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