A1 Auto’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of customers are dissatisfied with their purchases and service.
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I bought a car from A1 AUTO (12860, King george Hwy Surrey) on 21/06/22 for $20506
I bought a car from A1 AUTO (12860, King george Hwy Surrey) on 21/06/22 for $20506. The model was *** 200. After a few days, I noticed a gear shifting Jerking problem (Automatic transmission). I asked the dealer sales team if they would provide support if any problem comes up immediately after the sale, and the sales person Robbie told me that they would help if there was a significant problem. However, when I contacted the dealer about the problem after 8-9 days, they delayed any help. I contacted them in person and email, but they said they were not obligated to do anything and I should take the car to the showroom dealership. I was provided with 2 assurances: a clean inspection report and support from the dealer if I communicated the problem within a short time of sale. I don't understand why I should spend $160 at the showroom dealership just for diagnosis of the problem. I politely requested the dealer to resolve the problem, but they started not responding completely. This unprofessional and unethical behavior is not correct.
Is A1 Auto Legit?
A1 Auto earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
A1 Auto has claimed the domain name for a1autosurrey.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
A1autosurrey.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- The website belonging to A1 Auto has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Overview of A1 Auto complaint handling
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A1 Auto Contacts
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A1 Auto phone numbers+1 (604) 580-0400+1 (604) 580-0400Click up if you have successfully reached A1 Auto by calling +1 (604) 580-0400 phone number 0 0 users reported that they have successfully reached A1 Auto by calling +1 (604) 580-0400 phone number Click down if you have unsuccessfully reached A1 Auto by calling +1 (604) 580-0400 phone number 0 0 users reported that they have UNsuccessfully reached A1 Auto by calling +1 (604) 580-0400 phone number
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A1 Auto address12860 King George Hwy, Surrey, British Columbia, V3T 2S9, Canada
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A1 Auto social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025
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