24hrsecret Australia
reviews and complaints

I was expecting my package to arrive in 5-7 days, but it actually showed up in just about 3 days after I placed my order. The packaging was top-notch, really careful and well done.

I gotta say, I'm super satisfied with the service you guys provided. I'll definitely be buying more stuff from you in the future.

I asked them to fix my address, and the customer service was really nice about it. They sorted it out super quick. The packaging of the parcel was also really neat and tidy. They even threw in a free mask and pocket for me, which was really sweet. Thanks a bunch!

The staff team were really good to get in touch with, they gave me a free facial sheet and soothing gel with my order coz it was for my mate's birthday! Everything came in like 4 days from Adelaide to Sydney and the quality is top-notch! Highly recommend, mate!

I gotta say, the folks at 24hrsecret Australia were bloody awesome when it came to customer service. They hooked me up with a free facial sheet and some soothing gel when I placed an order for my mate's birthday. Can you believe it? Talk about going above and beyond!

And let me tell ya, the delivery was lightning fast. I live in Sydney, and the package arrived in just 4 days all the way from Adelaide. That's pretty impressive, if you ask me. No waiting around for weeks on end like some other online stores.

Now, let's talk about the quality of the products. They're absolutely top-notch. I couldn't be happier with what I received. The facial sheet is like a little slice of heaven for your skin. It left my face feeling refreshed and rejuvenated. And the soothing gel? Oh boy, it's like magic in a bottle. It's so soothing and cooling, perfect for those hot summer days.

Overall, I can't recommend 24hrsecret Australia enough. The staff are friendly, the delivery is speedy, and the products are fantastic. If you're in need of some skincare goodies, do yourself a favor and check them out. You won't be disappointed, mate!

I'm really happy with how quickly I got my order from 24hrsecret Australia. The product I got, the MIZON collegen power enriched cream, is great too. You only need a little bit, but it spreads nicely on your face. I also loved that they gave me a free gift with my order.

I ordered my stuff from 24hrsecret Australia and got it real fast. They even threw in a freebie, which was pretty cool. Been using the cleanser, serum, and moisturizer for about a week now and gotta say, I'm pretty stoked. I ain't expecting no magic at my age, but my skin's already feeling more hydrated, so that's a good sign.

The customer service at 24hrsecret Australia is absolutely amazing, mate! They really know how to treat their customers right. And let me tell ya, the prices are super affordable, like a bargain you can't resist. Plus, the shipping is lightning fast, no mucking around.

When my products arrived, I was chuffed to see that they were exactly as described. No dodgy surprises here, mate. And the packaging? It was bloody beautiful, like a work of art. They really put some effort into making it look top-notch.

But wait, there's more! They even threw in some free presents, can ya believe it? It's like Christmas came early, I tell ya. It's those little extras that make ya feel special, ya know?

All in all, I reckon I'll definitely be considering repurchasing from 24hrsecret again. They've won me over with their top-notch customer service, affordable prices, fast shipping, and those lovely free presents. Fair dinkum, they've got it all sorted, mate. Cheers to 24hrsecret Australia!

My order was processed and shipped within hours after I placed it. I've never experienced such incredibly fast service from any other website that I've bought from. Thanks 24hrsecret for your amazing service and your awesome products. Will definitely be shopping with you again.

Shipping was real fast and the stuff I got was packed real nice. I also sent a question online about a product and they got back to me on the same day, like right away. Their customer service is top-notch. I'm gonna keep ordering from 24hrsecret 'cause there ain't too many places in Australia where I can find the stuff I want at prices that make sense.

I gotta tell ya, I had the most amazin' experience livin' in Korea a couple of years back. And let me tell ya, one thing I really started missin' when I got back home was all them amazin' (and cheap!) K-beauty products. But guess what? I found this place called 24hrsecret Australia and it's like a blessin' from above, I tell ya!
They got such a huge selection of products, it's like a dream come true. And the best part? The prices are totally affordable, my wallet ain't cryin' no more. The customer service was top-notch too, they really know how to treat a customer right. And let me tell ya, the shippin' was lightning fast. I couldn't believe how quickly my goodies arrived at my doorstep.
Now let's talk about the overall experience, it was absolutely fantastic. I mean, I couldn't have asked for more. The website was easy to navigate, the checkout process was a breeze, and the whole shebang was just smooth sailin'. And let me tell ya, the products I bought? They're the bomb! Worth every single cent, I ain't kiddin' ya.
I'm so dang glad I stumbled upon this website. It's like they know exactly what I need to feed my addiction to K-beauty products. They're doin' an amazin' job, keepin' up the great work! Xx

The website, 24hrsecret Australia (24hrsecret.com), is a complete joke when it comes to their courier service. My package arrived a whopping 2 weeks after the scheduled date. Their customer service was friendly at first, but as soon as they needed something from me, their friendliness disappeared. When I expressed my dissatisfaction with their useless courier and postal service, as well as the waste of time spent sending emails back and forth, they offered a refund. However, even after receiving the refund, my items were still delivered late, causing me to have to make another payment. To make matters worse, after I sent a complaint, I never heard from them again.

At the beginning, they offered a laughable 15% voucher, which is only 5% more than their sign-up offer. It's clear that they don't value their customers. I strongly advise against using this website. Instead, trust more reliable and popular k beauty online stores. Do your research and find ones with a solid online presence and positive reviews. I stumbled upon this website through an online ad, unaware that there were no reviews or any online presence to speak of. It seems like they only pretend to care about their customers, but in reality, their main focus is on profits.

Service was really good and they delivered my stuff on time, which was awesome. But, you know what? I reckon they could do better with their packaging. I mean, it's all good and stuff, but I'd prefer if they used more sustainable and environmentally friendly packaging, ya know? Like, we gotta take care of our planet, right? So yeah, that's my only little gripe. Other than that, everything was spot on. Cheers!