The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Zyngafraudulant deductions

L

Please arrange to stop these, check them to which account they have been paid and arrange to refund them.

Responses

  • Ph
    Phillip890 Nov 19, 2018
    This comment was posted by
    a verified customer
    Verified customer

    it freezes on me then it says no connection to the Internet and in deleted the app and downloaded it and it worked fine until I put my information in and the same thing happens

    0 Votes
  • Ju
    Julie Roy Nov 12, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Your game is a scam. Your customer service is well you don't have any. I spend hundreds of dollars of months just to lose. How does this game know I get bonuses before I even spin? How does it know so many things before you play? You program this game it is not a chance if luck. You are horrible!! The company is doing nothing but scamming people.

    0 Votes
  • Sa
    Saad Amin Nov 12, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I made 113m In my account And i dndt Do Transfer And nothing No abusing why u banned My Money I want it back!!!
    This Is Not The way That Ur Banning account By u r self

    0 Votes
  • Na
    nawir Nov 12, 2018
    This comment was posted by
    a verified customer
    Verified customer

    why my id -3, 357, 983 please fix this problem thank's!!

    0 Votes
  • Sa
    Saad Amin Nov 12, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I made 113m In my account And i dndt Do Transfer And nothing No abusing why u banned My Money I want it back!!!
    This Is Not The way That Ur Banning account By u r self

    0 Votes
  • As
    Ashraf Hamza Nov 11, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Zynga banned my account today and they saying I was transfer chips but I wasn't and they took all my stack I was building for the last 12 years 80 billion worth of chips and I asked them to give me a proof that I was doing anything wrong but they refused so please help me get my account back with my chips thanks

    1 Votes
  • Ry
    Ryan1234t Nov 04, 2018

    3 withdrawals from by bank account for .99 each from Google Zynga g.co helppay ca I never made these charges and I see many people online complaining about the same thing

    0 Votes
  • Ze
    Zeenat Bhamjee Kola Nov 04, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Hi. I received an update last week, since then my name shows as groaning hypnotist and not my original name as my farm is signed in on Google.
    Also since this morning the game is just frozen. I can't do anything, rebooted a fee times but to no avail.

    0 Votes
  • Mo
    Mozzam ali Nov 01, 2018

    Hello,
    I was playing zynga poker i was enjoying so much i played and earned
    19b. I was very good to see that first time but im tired to play it know the hands are so bored please i will be very thankful if you can return my few chips.please if return it i will enjoy the game i have no more other special game to play so it is very fantastic game

    0 Votes
  • Pa
    Parvez2576 Oct 31, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Today got 20 m chip by sketch 2gold but no chip added my poker account... What's the problem

    Parvez
    [email protected]

    0 Votes
  • Mi
    Mie Msy Oct 27, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Just want to know why exactly after raise all in either win or lose chips always shot.

    0 Votes
  • Ka
    Karenpollock Oct 27, 2018

    Country escape - the game isn't as much fun since you took cloning away. Our coop can't help each other as much as we used to. Please bring back cloning for the coops that like to use it. Since we aren't cloning any more, the interaction isn't as great. I really like our coop and all the interaction we have. You are making the game less fun.

    0 Votes
  • Ca
    Caroline Ebron Oct 22, 2018

    I don't understand why my coin inventory keeps going down when I haven't used them for anything. Please advise! Whenever I switch to another game my coins are reduced.

    0 Votes
  • Na
    Nayeem Abdul Oct 16, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I want my game back I have made good city in city ville where is my game I want it

    0 Votes
  • Ma
    Mary Rose Aguila Oct 15, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Just finished the event a while ago for the permanent farm hand. The lifeguard dog. I got to top 3 but after the computation i moved down to 6?!?!?!?! What the hell?!?!?! This wasted my effort to finish the game. Give me my permanent farm hand!!! This really sucks!!! you are making your clients be frustrated with this kind of thing...

    0 Votes
  • Jr
    Jrg999999 Oct 15, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Malware alert on ad

    Comments

    0 Votes
  • Br
    Brenda Smith Sep 19, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I can't log in to my account and I have just spent my money on chips. Give my 50.00 I just spent back to me if I can't log in to my account

    0 Votes
  • Sh
    Sheila Mackenzie Baker Sep 19, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Why have you taken my favorite game frikie tekie away.

    0 Votes
  • Sh
    Shirl143 Sep 18, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Hadnt olayed n a couoke days, go 2 log.on and says account permanently suspended.

    0 Votes
  • Vi
    Vikram Aravind Sep 11, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Im going to file a law suit against zynga for cheating me in the games. who ever has got cheated can contact me on my FB. We need support from people to sue zynga. you can inbox be on my fb https://www.facebook.com/vikram.aravind. any support from you guys would be highly appreciated

    0 Votes
  • Ge
    Gerry Huffpo Sep 10, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Ongoing, frequent (approx every 3rd play) problems since I purchased the app - multiple play issues, installation issues, purchase issues. Online support is useless. Impossible to obtain a refund.

    It's not worth the aggravation

    0 Votes
  • Ni
    Nicole pizarro Sep 04, 2018

    Why do you force updates when you haven't put updates out there to be made. I refreshed the page for updates about 200 times now my game is stuck

    0 Votes
  • Au
    Aunt Joan Sep 01, 2018

    I love to play your Zynga poker, however, as of late, cannot get to the game screen. Different screens are popping up that have never been there before. I would like to play this game today and am disappointed I cannot. What's going on with the game?

    0 Votes
  • Po
    pogba Sep 01, 2018

    i have a family member needing to complete foraging and he cant because i haven't got the pig pen

    0 Votes
  • Na
    nazar1987 Aug 21, 2018

    Someone hacked my account account and I lost my all clips

    0 Votes
  • La
    Laurie Tipton Aug 20, 2018

    I was charged on multiple days, multiple times for one purchase.

    How do I go about getting a refund or turning off the purchasing option.

    0 Votes
  • Po
    poexx Aug 14, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Alot of issues going on but I pay monthly to receive a few things and one being an unique animal..2 months now I have not received my animal..Many many emails sent and they have not responded and have not fixed this!!! I know I am not alone...Horrible company with incredibly poor customer service!

    0 Votes
  • Li
    Lisa hawley Jul 05, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Disgusted my bank has payments been taken without my knowledge I don't play games on my phone so why have I had money taken from my account and how the hell did u get my bank details I will take this further if my money is not credited back to my account as soon as possible

    0 Votes
  • Li
    Lisa hawley Jul 05, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I've just checked my bank account and 3 payments have come out off my bank for this company I do not play games on my phone I've never heard of this games company and I want to know how the he'll they got my bank details I want my money put back into my bank as soon as possible otherwise I'll be contacting a solicitor and taking this further

    0 Votes
  • Oo
    OOvi Mar 22, 2016

    Zynga Poker told me to install a game and I would earn 3.75m...did not happen...pls check

    0 Votes
  • Mo
    Moushumi Raja Feb 09, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I was overcharged on buying chips. I bought chips worth rs1200/-( Indian currency)and was charged rs1820/- my email address is [email protected] please reimburse the extras . I made the purchase on the 8/2/16 thank you

    0 Votes
  • Re
    Reviewer95399 Jan 28, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Everyday I access my Zynga account, my money vanishes.
    I had 300, 000 one day. All of it was lost.
    WHy is this happening ? I didnt lose it anywhere.
    Where are my chips ??

    0 Votes
  • Au
    Aunt Dee Jan 13, 2015
    This comment was posted by
    a verified customer
    Verified customer

    I have unauthorized credit card charges from this place (GOOGLE *Zynga Inc GOOGLE.COM/CHCAUS ), I didnt make them and they keep showing up. What am I to do. So far I've been hit 7 times.

    0 Votes
  • Mo
    molly hyde Jan 10, 2015

    i was scammed for jumba ar hair messy will u help me

    0 Votes
  • Ja
    jasmine gupta Sep 10, 2013

    i got hacked at 499 yocash and 40k yocoins so give it to me

    0 Votes
  • Fa
    fashionh May 08, 2013

    I got scammed of my 1, 000, 000 and I need to get it back like tomorrow before I get pissed off please I need your help my username is semaj on facebook

    0 Votes
  • Fa
    fashionh May 08, 2013

    I have been scammed 1, 000, 000 and still haven't got it back I need you to give me my 1, 000, 000 back before I get pissed off so please help me get it back soon and my name is semaj on yoville on facebook

    0 Votes
  • Mo
    monet w May 05, 2013

    I was scammed of 1, 000, 000 I need your help to get it back im on yoville facebook my name is semaj

    0 Votes
  • Mo
    monet w May 05, 2013

    im mad because I got hacked by someone and they took 1, 000, 000 of my coins that I saved I need you to help me get it back

    0 Votes
  • Id
    IDrankUrCola Apr 03, 2013

    Hi.I got scammed 10k, Yo Air Hair and my Cocoaville Lollipop Headband.Can You Please Help.

    1 Votes

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