Let me tell you about our experience with Zoo Printing. The company is disorganized, the customer service is in the toilet, there prices are a little higher than other trade printers and their quality is inconsistent at best. We worked with them for a few years, we even tried their branded website scam. It's just not a great company to work with. We now send our outsourcing to 4over and they do a great job, at a better price, and they're not as cocky as Zoo. 4over goes above and beyond to keep their customers.
The complaint has been investigated and resolved to the customer’s satisfaction.