Zips Car Wash review: My zips account re; pricing!
The complaint has been investigated and resolved to the customer’s satisfaction.
The company left an official comment on this complaint.
ZIPS WASH CLUB [protected]
[protected]
I've been a faithful costumer for over 5yrs. at ZIPS Bonyton Beach, FL. ZIPS Car wash has always charged me $14.99 Now they raised it to $20.00 It was my understanding that I would be grandfathered in at $14.99 Please get back to me ASAP. I'm on a fixed income.
Thank You,
Mr. Joseph Ardigo
Phone, ; [protected]
Desired outcome: My monthly charge to remain at $14.99
Hi Joseph! We appreciate your loyalty to ZIPS! Some of our locations have raised the membership cost to bring in new ZIPS Difference offerings. We’ve notified members based on the contact information on file. We would be glad to connect you with the Membership Services team to help sort out your membership plan and update your contact information. Here’s a link to create a customer support ticket on our website: https://zipscarwash.freshdesk.com/support/tickets/new
Resolved
The complaint has been investigated and resolved to the customer's satisfaction.
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