The complaint has been investigated and
resolved to the customer's satisfactionResolved Zips Car Wash — I was screamed at by your employee
resolved to the customer's satisfaction
I went to Zipps to vacuum my car out. Well I seen it was no longer free so I turned around to get the car washed cause it needed it and was going to do a vacuum. Well I went the wrong way and the employee was yelling stop wrong way. I seen and nodded my head and started turning around and she continues to tell at me that I was going the wrong way. I said I heard you why are you still yelling at me. She said you almost got someone, I said no I didn't and she said well you could have. I told her I wanted a manager that she was not going to get away with treating me like a dog and making me feel like one. She disregarded me and went in and the the manager finally came out to talk to me saying they have had vandels and I was like what do I look like one and what does that have to do with this and he said he would talk to her but I think this demands further looking into. I am very offended and very hurt by this. I am a good person and did not deserve this treatment from the young lady. I do not know her name but she has very long hair brown and younger. This happened around 2pm so you will know who was working. Thank you and I trust you will be getting in touch with me soon.
This matter has been resolved by the District Manager, he was very kind and the issue was taken care of.