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Zips Car Wash

Zips Car Wash review: Drying motor

G
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11:09 am UTC
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The drying motor on the passenger side hasn't worked since late spring. I have asked several times about this to your employees. They all said they are waiting on parts or an electrician. Over 3 months sorry not acceptable. This past Saturday I asked again and told the associate I'm about to cancel my membership, I have two vehicles. He told me he didn't care and said he would still get paid. Wow is that how they feel about all of the customers especially since I've been a customer for several years.
There are several car washes in the area yours is the most convenient. It's not very convenient to have to dry your vehicle down yourself.

Desired outcome: Refund or discount

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Zips Car Wash response
Aug 31, 2021 11:44 am UTC
Zips Car Wash customer support contacts
Phone numbers
Address

1400 W Markham St., Ste 100, Little Rock, AR, 72201-1846, US

Website

www.zipscarwash.com

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Gary, we want to have this issue addressed right away, especially concerning the poor customer service. Please complete a customer support ticket on our website so that local management can reach out to you further. Here is a quick link: https://zipscarwash.freshdesk.com/support/tickets/new
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