Zips Car Wash review: Being charged after canceling my subscription
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
In June, I was charged $19.95 was told it was going to be a 1 time charge, and I could wash my car as many times as I wanted, however I do not have the funds to continue with said subscription. I asked to cancel it in the month of June, but I have been charged for July & August I would like said $19.95 x 2 returned into my account. Please and thanks. My vehicle wash code is [protected].
Feel free to reach me at my granddaughters phone number [protected] or email audrey.[protected]@gmail.com So that we may resolve this issue.
Desired outcome: Refund of extra charges
Zips Car Wash customer support contacts
Hi Mattie! We never want to hear that a customer has been misled. Our Unlimited Wash Club memberships are automatically renewed each month. If you wish to cancel, please complete a customer support ticket on our website. Here is a quick link: https://zipscarwash.freshdesk.com/support/tickets/new
Resolved
The complaint has been investigated and resolved to the customer's satisfaction.
0 comments