SUBMIT A COMPLAINT

Zara.comcustomer service

1

I'm submitting a complaint regarding the service i was provided by an on site manager at the Zara Store located in NorthPark Mall in Dallas, Texas by the name of Ricardo. He was extremely rude to the associates at the front counter. I politely asked for them to check to see if they had another dress in the same style due to the one they had on the show room floor being stained really bad. After waiting over 30 mins i was then told that's the last one left in that size and they don't provide discounts, which is fine. However, he was SO RUDE and nasty no one who has a customer facing job should put out that type of energy. I definitely wont be shopping at this location again

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