Xulon Press — Jason Fletcher
I searched this company and found there are several complaints concerning this company’s bate and switch policy and the cancel order policy. I placed an order and called the next day requesting cancellation. The company refused. I and my husband expressed our complaint concerning the fraudulent practice of this company. I was not surprised to find several had also complained about this company’s trickery when it comes to its wording in advertisement. As one stated in another complaint, "their wording is dishonest" I agree. I am surprise they consider themselves to be a Christian company, with such horrific practices. They lure you in offering giant discounts and free books only to over charge you and then discount the outrageous price. As you can see in the email I was charged for the so called 25 free books. Once I brought it to his attention, I was sent another email with the 25 removed, but the price for each book is now more. If the books are free then the price should have not changed... ... I plan on writing my elected officials as well.