XCover.com & RentalCover.com review: Travel insurance

requesting a refund for the purchase I made through Booking.com, not through any other platform. I want to be absolutely clear about this, as there seems to be ongoing confusion in your responses.
Please see the attached receipt. I hope you will carefully review it and understand that my refund request is for the Booking.com purchase totaling $603.61, which includes the $49.84 insurance I paid for XCover/Cover Genius Traveler coverage.
Purchase date November 25,2025 # 40-[protected] total amount paid 603.61
I have been explaining this since my claim on January 5, 2026, yet the issue continues to be mishandled. I am asking for a proper review of the receipt and an accurate understanding of my request so this refund can finally be processed.
Thank you,

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