CB Utility Services Xcel Energy Complaints #2-21

Xcel Energy review: High price

Gertrude N Colorado of US

Sep 17, 2026 2:44 am UTC

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My townhome is 1,000 square feet and I’m not home between the hours of 7 am to 5 pm. The only appliance that runs nonstop in my home is the refrigerator. My electric bill this month was $236 while my neighbors with similar units pay around $70-80 a month. Many are retired and are home all day. I’ve called Xcel numerous times about my bill with no answers as to why my bill is so high. We freeze in the winter and burn in the summer and I have a baby. In my previous house, the electric bills were around $75 a month for a 1622 square foot home. I’m so dissatisfied with Xcel and their nonchalance about customers who have legitimate complaints.

Claimed loss: Paying triple the price for my electric bills for the past 3 years.

Desired outcome: Install a new meter that works and refund me for 3 years of overpayments.

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Xcel Energy phone numbers

+1 (800) 895-4999

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Residential

+1 (800) 481-4700

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Business

+1 (800) 895-2999

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Gas Emergency Or Outage

+1 (800) 895-1999

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inquire@xcelenergy.com

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Xcel Energy address

1800 Larimer St., Ste 1500, Denver, Colorado, 80202-1408, United States

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Sep 17, 2026
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