CubaLlama’s earns a 1.0-star rating from 1 reviews and 23 complaints, showing that the majority of customers are dissatisfied with services.
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Scam!!!
This service is a total scam! After I used www.cuballama.com and of course after they received my credit card information I got several charges. I almost every week I was charged. They stole my card information and probably sold it to someone or used it themselves.
I know that was their fault because I was in contact with my bank when we tried to find out where did these charges came from.
When I contacted CubaLlama they claimed they were not responsible for that! I already blocked my card but I need to get all my money back! These scammers should be stopped! Avoid!
Fake bills and no agents, who would help you
Don’t use the services of the company www.cuballama.com. I have used them only one month, but I have paid for the month in advance. But these guys continued to send me some fake bills and notifications that I needed to pay for these bills. WTF? I tried to find someone from this company, but the customer services were completely useless place. They didn’t have any agents, who would be able to help you.
their connectivity didn't work
I used mobile connectivity of the company www.cuballama.com, because I had serious and long business travel. I spoke with the rep before I signed the agreement with this company. The rep assured me that there wouldn’t be any problems, but when I arrived at the airport my phone was already blocked. They fooled me and it was so difficult to return money back from this company. Be aware!
El día 06/16/17 pague una recarga y no pusieron los minutos en cuba
Gostaria de canceller uma recarga referent a dia 08/10/2017, me equivoquei e fiz duas recargas. Também verificar se existe mais recargas referentes a dia 10/10/2017, estas aparecem na tarjetas mas não foram confirmadas no meio como recargas feitas com sucesso. se aconteceu, cancelar também.
obrigada!
Sebastiana Risolene
(Titular da Tarjeta)
son una estafa deberian llamarse la gran estafa no sirven para nada
Overview of CubaLlama complaint handling
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CubaLlama Contacts
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CubaLlama phone numbers+1 (786) 717-6737+1 (786) 717-6737Click up if you have successfully reached CubaLlama by calling +1 (786) 717-6737 phone number 0 0 users reported that they have successfully reached CubaLlama by calling +1 (786) 717-6737 phone number Click down if you have unsuccessfully reached CubaLlama by calling +1 (786) 717-6737 phone number 0 0 users reported that they have UNsuccessfully reached CubaLlama by calling +1 (786) 717-6737 phone number+1 (786) 408-6400+1 (786) 408-6400Click up if you have successfully reached CubaLlama by calling +1 (786) 408-6400 phone number 0 0 users reported that they have successfully reached CubaLlama by calling +1 (786) 408-6400 phone number Click down if you have unsuccessfully reached CubaLlama by calling +1 (786) 408-6400 phone number 0 0 users reported that they have UNsuccessfully reached CubaLlama by calling +1 (786) 408-6400 phone number
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CubaLlama emailsinfo@cuballama.com81%Confidence score: 81%Support
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CubaLlama address181 University Avenue, Suite 2100, Toronto, Ontario, M5H3M7, Canada
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CubaLlama social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
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