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1.0 6 Reviews

CarKart Complaints Summary

0 Resolved
6 Unresolved
Our verdict: Engaging with CarKart at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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CarKart reviews & complaints 6

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J
5:38 pm EDT

CarKart carbon fiber vinyl wrap

Buyer beware. This is a chop shop plain and simple.

Ordered some carbon fiber wrap for my vehicle interior. The wrap they sent looked nothing like the pictures displayed on google or their site, and in fact nothing like carbon fiber.

I called the customer service number on the website and got someone from india who barely spoke english and was utterly useless in helping me find a solution.

After the 20% "restocking fee" + return shipping + my time, its going to be cheaper to eat the cost than to return it.

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ComplaintsBoard
V
5:11 am EST

CarKart Don't buy!

I have ordered something from www.carkart.com over a month ago and still haven't received anything. When I tried to track my order I found out that tracking number they gave me was incorrect. I contacted CarKart customer service and they said that they accidentally gave me wrong tracking number and promised I'll get a new one, but that never happened.
Later I asked for a refund but they refused. Recently I contacted PayPal support and opened a claim.

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Z
Z
Zabiva
,
Nov 29, 2016 11:07 pm EST

Thanks for notifying us regarding the complaint. We are really surprised to know about the complaint filed by the customer and would like to resolve the issue on priority as per complete satisfaction to the buyer. We would appreciate if you could forward us the details of this complaint such as Order #, Name and address of buyer so that we can contact the customer directly and resolve the issue immediately. Customer satisfaction is our topmost priority.

ComplaintsBoard
R
8:19 am EDT

CarKart They provided only useless email

I placed the order on the website www.carkart.com. I ordered some parts from these jerks, but they provided the confirmation email, which in reality hasn’t provided any info about the purchase or delivery. I waited 14 days and received nothing. After that I tried to contact these jerks within a week, but they simply ignored all my emails. These people are scammers and liars, who take money and provide nothing. Please post your comments about this company.

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Is CarKart legit?

Our verdict: Complaints Board rates CarKart highly, signaling it as a legitimate option for users seeking reliable services. Despite this endorsement, the 0% resolution rate for complaints about CarKart raises questions. Diligently reviewing CarKart's client feedback and resolution practices is recommended for those considering CarKart's services, ensuring a comprehensive understanding of its legitimacy and commitment to customer satisfaction.

CarKart earns 82% level of Trustworthiness

Excellent Trust Notice: CarKart near-perfect at 82% trust. Use with confidence, maintaining usual caution.

We found clear and detailed contact information for CarKart. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Carkart.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several positive reviews for CarKart have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • CarKart's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
  • The website belonging to CarKart has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to CarKart. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
H
10:56 am EST

CarKart After long and difficult procedure they didn't deliver order at all

I ordered from the website www.CarKart.com several weeks ago. They had really strange procedure, but I didn’t think that it would be completely useless. I placed order and confirmed my order several times. But these jerks didn’t deliver my order at all. When I reached him, he only told to wait and the situation hasn’t been changed. I wonder if there are people, who have the same problems and what have you done in such situation, please post comments.

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L
11:55 am EST

CarKart They started to steal from me and provided fake promises about the delivery

I ordered accessories for my car from the company www.carkart.com. I placed order and provided the card number, but money was taken really fast, but no one provided any news about my ordered stuff. I called them and confirmed the order, but these jerks only promised to deliver order and stared to take money from my card. I wonder if there are people, who face the same problems. What measures do you take in order to stop it?

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N
10:36 am EDT

CarKart Fault parts and slow delivery

I bought car parts from the website www.carkart.com. I waited for ages, but the seller delivered it after 2 months. Also the parts were damaged and didn’t fit my car. I tried to return them, but the seller tipped toed around it and didn’t tell me the precise reply. Finally he promised to provide compensation, and I agreed, but I still haven’t received anything from them. Total scammers and ###. Don’t buy from them and post comments about this company.

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