www.abcmouse.comthis company took money for the subscription, when I haven't used their site

R
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a verified customer
Verified customer

3 years ago I registered on the website www.abcmouse.com. I used it within 2 years and have paid for the subscription. However, I decided not to elongate the term and there was a problem with the entrance to my profile. But the company automatically continued subscription and they took money for it. I have already emailed them and asked to stop, but no response. I am not sure that it really helped.

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