WOW! [Wide Open West] / Knologyslow internet speed. false advertising

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a verified customer
Verified customer

Since we've had the service we've continued to complain about the Internet speed. We've had several technicians come out some don't even know how to fix the problem or the products that we have in the home. That there were wow was equipment. We've been promised 1g of speed which we paid for and we only get 115 MB per second. We Continue to call about the problem and get the runaround. Being told that we would have to make another appointment another technician will come out. Yet they want their money when the bill is due.

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