[Resolved] World Golf Tour [WGT] — blocked my access to there online game, after I paid aud $50 to purchase in game credits. to by
To whom it concerns.
My name is Greg Thompson, contact Email: [protected]@gmail.com. contact mobile phone number+[protected].
The heading says it all really. The idea of the game is you purchase virtual golf clubs as your in game skill level improves. The better your skill level, the better the golf club that are open to you to purchase. the in game play is designed on a business format, as much as it is designed to give you a realistic golfing experience.
Where the in game hole yardages n wind speed, differ more then normal from golf course to course, to encourage the player to want to purchase better clubs to have a better playing experience.
That`s all good, I have no problem with that. today though after seeing some golf club recommendations n purchasing golf clubs, based on those in game recommendations from wgt golf, it set my game skill level backwards n my enjoyment diminished, after complaining to wgt golf about this, they have blocked my account,
They still have my AUD $50.00 and have my credit card details n have not responded to my emails regarding these above issues.
Any help or advice or course of legal or civil options that you are aware and can give me, that is available to me, for me to pursue will be very much appreciated.
Regards, Greg Thompson.
Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.
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