WMGB Home Improvement’s earns a 4.6-star rating from 9 reviews, showing that the majority of homeowners are exceptionally satisfied with home renovation projects.
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All their staff are very courteous and friendly!
All their staff are very courteous and friendly! They handle all situations very professionally. From the estimate to the installation all hands on workers where very nice. Their installers went above and beyond and made sure everything was done to perfection. I can't wait to use this company again
William was my installer
William was my installer. He did a fantastic job. He was clean, efficient and very good at communication. He went out of his way to keep me informed and to ensure that I was happy with his work. I highly recommend that if you order a glass block window install, you request William as your installer. He treats your home as if it were his own.
We had a grand experience working with the team. Cam did the installation and went the extra mile to get the work finished well. He explained the process thoroughly to us, let us know about the surprises he encountered in replacing the very old windows, cleaned up the debris well, and finished all in about half a day. The new windows look just great. Thanks!
Replaced one block in basement window. The interaction with customer service got us scheduled and was very kind and helpful during this process. Cameron, our Glass Block replacement installer, worked very hard in the rain outdoors and did an excellent job with the installation and clean-up inside the basement. Great customer service from beginning to finish. The representative in customer service was very kind, professional, and personable. Great experience with an awesome company.
Sincerely
Very professional and trustworthy. Im completely happy with the basement block windows and the 3 vinyl windows in my home!
arrived as scheduled to install glass blocks in my basement. the project was completed the same day. The final cost of the project was as quoted. I'm satisfied with the results and would recommend *** in the future.
We had a grand experience working with WMGB Home Improvement
We had a grand experience working with WMGB Home Improvement. Cam did the installation and went the extra mile to get the work finished well. He explained the process thoroughly to us, let us know about the surprises he encountered in replacing our thirty-year-old windows, cleaned up the debris well, and finished all in about half a day. The new windows look just great. Thanks!
Outstanding work! This was a small project, which makes me even more impressed that they were able to get it on the schedule quickly and do a fantastic job. I would call them for any needs going forward.
William did a great job on installation and provided quality service in a timely fashion with excellent results and basement windows look great. Thank you!
Excellent team and workmanship. Professionals from top to bottom. Highly recommend them.
Excellent customer service from start to finish!
Excellent customer service from start to finish! Truly appreciated the courteous, prompt and detailed communication from both Dave and Kirstin regarding the quote and appointment. Our installer, Wyatt, was friendly and did great work installing our glass block. Looks beautiful! Thank you to everyone. We will definitely use WMGB again for any future home improvement projects.
Excellent work, friendly, professional employees. They replaced 6 windows in our house. Perfect!
I had an estimate done which was sent to me by Dave on 10/1. On 10/4 I received my contract via email. I called and spoke to Kirstin who took my down payment and scheduled my appointment for 11/5 @ 8am. Today was my appointment for installation. I called just after 8am and again spoke to Kirstin who confirmed my appointment, said that the window of arrival is 8am-10am. She confirmed that the tech would arrive closer to 10am due to his scheduling with his children. Ten o'clock rolls around and the tech is a no call no show. I called the office and spoke to Arlene who was now telling me that my appointment was for this afternoon. Told her that I called this morning and confirmed with Kirstin the arrival time. Told Arlene I wanted a call back in 30 minutes as this is not acceptable. I received a call back which was missed. I called the office and again spoke to Kirstin who said they were not able to get a hold of the tech. I asked her to explain to me why it went from having this appointment that was scheduled several weeks ago, confirmed this morning, and now I'm being told that there was some sort of mix up. How hard is it to manage a calendar? She then tried to tell me that she did not "refresh" her calendar (THIS IS THE BIGGEST LIE I HAVE EVER HEARD FROM A COMPANY!). Told her I find that hard to believe when again, this was scheduled back in October! I wanted to speak to someone else as her sarcastic tone was not appreciated and she was simply upset because I was not willing to accept the line of crap she was trying to feed me! I was transferred to Arlene again. When I asked for the Manager, I was told Kirstin was the Manager. WOW! This company is completely unprofessional. Zero accountability and zero remorse for their inability to manage their techs. Any company incapable of managing a calendar and has no issue wasting a person's valuable time, that company deserves nothing in my book! I asked for a refund!
All their staff are very courteous and friendly! They handle all situations very professionally. From the estimate to the installation all hands on workers where very nice. Their installers went above and beyond and made sure everything was done to perfection. I can't wait to use this company again
Everyone was very nice and professional. Installer Nick was great with communication. Sales team was very knowledgeable and kind. Windows look great. Thank you!
Everyone at WMGB did an excellent job for us
Everyone at WMGB did an excellent job for us. From the initial consultation to the finished product, we were impressed with the professionalism and skill of the entire team. If you are having glass block windows or an egress window/well installed, don't bother shopping around. I had three quotes done from other companies and WMGB beat all of their quotes and they are the most experienced installers. Thank you to the entire team!
We had two basement windows installed by William and were so happy with the windows and especially William
We had two basement windows installed by William and were so happy with the windows and especially William. He communicated with me during the whole install. So refreshing to have such a friendly, professional and courteous contractor who shows he really cares about his customer. The process with WMGB Home Improvement was exceptional from start to finish. Highly recommend this company. I was also very pleased to see William and WMGB took Covid precautions.
WMGB Home Improvement replaced one block in basement window
WMGB Home Improvement replaced one block in basement window. The team with customer service got us scheduled and was very kind and helpful during this process. Cameron, our Glass Block replacement installer worked very hard in the rain outdoors and did an excellent job with the installation and clean-up inside the basement. Great customer service from beginning to finish. Sarah in customer service was very kind, professional, and personable. Great experience with an awesome company. Sincerely, [Your Name]
WMGB gave me a virtual quote while we were quarantined
WMGB gave me a virtual quote while we were quarantined. Then when the installation happened our installer Zeke, was super respectful of social distancing and wore a mask and gloves. Besides the final product being absolutely amazing, Zeke took care to clean up any mess in the basement and he also tried to be careful with my landscaping. After the job was done, Tracy called to check on me and see if I was satisfied. I would personally recommend WMGB for any of their services and will use them again.
I had an estimate done which was sent to me by Dave on 10/1
I had an estimate done which was sent to me by Dave on 10/1. On 10/4 I received my contract via email. I called and spoke to Kirstin who took my down payment and scheduled my appointment for 11/5 @ 8am. Today was my appointment for installation. I called just after 8am and again spoke to Kirstin who confirmed my appointment, said that the window of arrival is 8am-10am. She confirmed that the tech would arrive closer to 10am due to his scheduling with his children. Ten o'clock rolls around and the tech is a no call no show. I called the office and spoke to Arlene who was now telling me that my appointment was for this afternoon. Told her that I called this morning and confirmed with Kirstin the arrival time. Told Arlene I wanted a call back in 30 minutes as this is not acceptable. I received a call back which was missed. I called the office and again spoke to Kirstin who said they were not able to get a hold of the tech. I asked her to explain to me why it went from having this appointment that was scheduled several weeks ago, confirmed this morning, and now I'm being told that there was some sort of mix up. How hard is it to manage a calendar? She then tried to tell me that she did not "refresh" her calendar (THIS IS THE BIGGEST LIE I HAVE EVER HEARD FROM A COMPANY!). Told her I find that hard to believe when again, this was scheduled back in October! I wanted to speak to someone else as her sarcastic tone was not appreciated and she was simply upset because I was not willing to accept the line of crap she was trying to feed me! I was transferred to Arlene again. When I asked for the Manager, I was told Kirstin was the Manager. WOW! This company is completely unprofessional. Zero accountability and zero remorse for their inability to manage their techs. Any company incapable of managing a calendar and has no issue wasting a person's valuable time, that company deserves nothing in my book! I asked for a refund!
WMGB Home Improvement Complaints 0
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Is WMGB Home Improvement Legit?
WMGB Home Improvement earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for WMGB Home Improvement. The company provides a physical address, phone number, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
WMGB Home Improvement has received 8 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
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About WMGB Home Improvement
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WMGB Home Improvement Contacts
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WMGB Home Improvement phone numbers+1 (616) 243-3700+1 (616) 243-3700Click up if you have successfully reached WMGB Home Improvement by calling +1 (616) 243-3700 phone number 0 0 users reported that they have successfully reached WMGB Home Improvement by calling +1 (616) 243-3700 phone number Click down if you have unsuccessfully reached WMGB Home Improvement by calling +1 (616) 243-3700 phone number 0 0 users reported that they have UNsuccessfully reached WMGB Home Improvement by calling +1 (616) 243-3700 phone number
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WMGB Home Improvement emailsoffice@wmgb.com75%Confidence score: 75%gregc@wmgb.com60%Confidence score: 60%
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WMGB Home Improvement address2131 Martindale Ave SW, Wyoming, Michigan, 49509-1837, United States
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WMGB Home Improvement social media
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did a great job with replacement if our old glass block bathroom window.
and the company went out of their way to accommodate my schedule and concerns. This is a very professional and excellent team to work with . *** was very efficient and got the work done quickly and it was more than I hoped for. Thank you
was awesome professional and got the install of all 7 windows done quickly. I would highly recommend this team to anyone.
Great service. *** my installer was excellent. I would recommend this company to all my friends.