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I have purchased via online the website that Wix has hosted. It is a payment done on a month to month basis. i have the receit proving my first purchase on the 29th of september 2009. My credit card summary shows deduction of money made by wix.com starting from the 25th of september. Two or as many as three times deducted at the same day, and a couple of times at other dates in the same week! I have complained but received no answer!
My phone number is 604.780.3045 and my email is [protected]@yahoo.com I am located in Canada.
Regards,
Sermin
The complaint has been investigated and resolved to the customer’s satisfaction.
wix is the worse website scammer and not legit one bit. Poor customer service and I bet the people that support wix are probaly wix people themselves . As everyone already know that the people who run wix are [censor]en rude [censor] immature people! They totally rip me off 200$. They are a piece of [censor] not worth the money one bit. If your looking forward to paying this company GOOD LUCK!
You guys are so ridiculous... and sounds like none of you have any idea about web design, web hosting, SEO or anything related to it. You get what you paying for.
WIX.com provides excellent service for the money paid. If you know any other website that gives as much as Wix.com for the same amount of money, please let me know. I have 3 websites with WIX.com and I spent as little as few hours on each to set them up on WIX.
Yes - websites are flash-based; Yes - customer support could be better, but If you want to pop-up on Google's first page - try to spend $200, 000 + for SEO, may be these money will place you in top 10 pages, or go and spend $2, 000 - $10, 000 for professionally designed non-flash website or go to college and take some web-design classes and get a clue
You're missing the point. Wix literally takes people's money fraudulently, or did you miss the "multiple unauthorized payments" theme throughout this thread?
I can't get these [censor]s to release my domain that I payed for somewhere else, not even from them. Wix is horrible. Does anybody know if there is a customer service number? Has anyone had this problem with parking your domain with them and then trying to change it when they want you to upgrade? Need some help.
Thanks SportsGuyMike
I have been testing wix.com templates and they are not the best. However reading these comments regarding money being taken incorrectly I am going to stay well clear.
I don't know if it helps anyone but there is a provider of flash websites that have been around for about 8 years I think. http://www.moonfruit.com
Again, same problem with all flash websites is the SEO, and this is no different. You have to work at it to get it into the searches, but if you want a flash website and useful customer service then this may be a good alternative.
Please make your own conclusions though as I am not responsible if you don't like it, just trying to help.
http://www.moonfruit.com
What all of you have said is so true and these are the people that are bothered to complain. What about those that aren't? The customer service is the worst, for a company this established they take years to get back to you, con you with coupons and vouchers that say they have worked, then you are charged the full amount on your card. I mean what the f is going on? The staff are rude even when you are extremely nice about something horrible that THEY have done to you and your bank account. Do Weebly, their customer service is excellent!
Me!> Artist ! Fine Art! I have & created my site using the free version I found it clean professional & easy to use. It is work but, easy! My art looks beautiful using WiX and all is free. I enjoy seeing the tiny WIX Tab to the right of my screen as the art scrolls this indicates a (mine) well thought out professional host choice. My friends who saw indicated first off, the art was so easy to see & I love how clean the whole of all is! Sorry, others that don't get it!
i feel bad for you all. someone needs to take a class action suit against that company. they are the absolute WORST company i ever seen in my life. the way they treat their customers is a disgrace. they have a representive on the message boards name Mario who responds so disrespectfully to customers. i believe the company is ran by unprofessional juveniles. good luck to you all to are owed money
So, am I safe to use their free site templates? will they work? I did think of upgrading so the I could sell my artwork, but now I won't. I did think it was odd that they listed the ecommerce templates as free, and then on the "shop page" you discover you need to pay. I've been working on this for months! Suggestions about a better host, please?
exactly true, unfortunately i purchased one of their monthly premium package and deducted 4 times for same purchase.. more is.. They never showed my premium membership on my account,
they told me you dont have any membership even i send them all the invoices i made through my bank account...
That is just B[censored]...
WIX.COM is the worst web company ever
they bothered me alot and and they even dont care any suffering of mine
I have had to call my credit card company and have the charges reversed when I moved away from Wix.com. They are the worst company I ever dealt with on the internet. Wix.com is a fraud, stay away.
Wix is the worst website host on earth,
I have started legal action against them as they
cannot resolve many problems that i have had with them.
Luke
designer@virginbroadband.com.au