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1.1 35 Reviews 4310 Complaints
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Wish Complaints 4310

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B
8:25 am EDT

Wish hair clipper electric hair trimmer

I have submitted an order for £14 for Hair Clipper Electric Hair Trimmer but my account was debited for £323 and I received the item but I did not order and I did not want it.
I would like to make a formal complaint about this as it is extremely inconvenient and would like my money to be refunded with immediate action.
Please get back to me as soon as possible.
I am sending you copies of the item and I will send all the item back.

Brando Robrigado

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7:04 am EDT
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Wish so called "payment issues"

this is a joke ive been tryin to order items for over a week but its saying there is a problem with my card 💳 ? asked me to send bank statements which i have twice now what the hell is going on im just about to shop elsewhere you treat your customers like [protected]@#t. ive shopped on your site for over 2years n never endured a problem thats takong over a week to resolve and still havnt got a answer i spend quite a lot of money with your company and i feel like aborting cause im going around im corcles wasting my f"%kin time

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3:50 pm EDT
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Wish many products

I have several items that are too small. I ordered a lot of things. When I go to the support page, I must upload a picture in order to place return. I cannot upload a picture, so what do I do in order to return these items. Items are not damaged in any way, but they are much too small as I did not know about the sizing difference. I have a large number of products,

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6:26 pm EDT
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Wish two cell phones and three tablets

My name is Tamikia Skeete, I live in Barbados, I ordered three tablets and two phones. I recieved the three tablets in March and the two phone in April. Two of the tablets are broken and one is NOT charging. One of the phones are NOT charging and the other one is moving sooooo slow. I have pictures and videos to prove. I was so excited to recieved these electrinics because I bought them as gifts for my kids and my niece. I really need some help, please contact me at 8409378 or email me at [protected]@hotmail.com.

Regards

Tamikia Skeete

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5:19 pm EDT

Wish Multi function rolling cooler picnic camping with/tables and chairs

My item still have not arrive. i
I order it April, 2019 The company [wish] keep saying it is on the way .They said it arrive April the 30th Not true.At this point I would like to be refunded for my purchase.I have been waiting to long for you all to resolve this problem.The mailing address is 12671 chiswick rd 77047. My name is James Alexander email address is [protected]@yahoo.com

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2:07 pm EDT

Wish I have no ideal of a product alleged

My name is Richard Gravely, contact me immedialy at [protected]@ymail.com On 05/31/2019 there were to unauthorized tranctions on my debit card in the amount of $23.25 and 36.70. If this money is not put back on my account immediately. I will have you sitting up in the Federal District Court here at Huntington WV. My bank have already file a dispute for this criminal tranctions.

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7:48 pm EDT

Wish my order

my name is Jesse Griffin ...I ordered 3 T shirts and a pillow cover on May 10th, 2019. So far I have received the van Gough pillow cover and the T Shirt" I RUN...(VVL1323Jh 2L)...I have NOT received the rest of my order...2 Pink T shirts.., Homo, racist etc. and I am not sure of the other...when will I receive them.

Jesse Griffin [protected]@hotmail.com or xmas.[protected]@hotmail.com
10040 Etates Drive #18
Truckee, CA 96161

Thank you for your prompt answer.

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6:22 pm EDT
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Wish customer support

I am very dissatisfied with your company. I ordered 2 dresses on April 8th. They were not delivered until April 25. I was very excited only to find out the dresses are not what I expected because they don't fit right. I have requested that I be refunded, which took about a month for both items. I have requested a shipping label at least twice, if not three times. I am not receiving an address. If I cannot be an honest consumer I refuse to continue with this business. I now feel guilty even though I have tried to reach out through the phone, the app and the website.

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11:37 am EDT

Wish my account

Yes I am a regular customer of you guys I love to order from you best month I've had issues with a credit card and I am trying to change it to make my new purchases I can't find a number to contact you but I want to order immediately I'm trying to take off One credit card and add on to another but it's saying I have to contact you first my Gmail is [protected]@gmail.com... my telephone is [protected] please help me get my account straightened out I want to add a new credit card and buy my purchases today

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Update by Carl Waibel
May 30, 2019 11:39 am EDT

I've been trying for a week to straighten out my user account last month I had an issue for earlier this month I had an issue with my credit card I'm trying to place an order with my new credit card and they are not allowing me to do so saying I have to contact you guys before I can continue to shop I want to shop I love shopping with you guys I will be all the time I just need to get my new credit card update it so that I can make my purchases I do not know how to get ahold of anybody and I am very upset my number is [protected]... I've made many purchases so far through the email that I am sending this from I want to continue to do so please contact me ASAP with what to do to fix my user account

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S
1:44 am EDT

Wish can't view my order history

I have had several issues already with this app and heard many different complaints aboit people not being able to view orders or receive orders and now it's happening to me and im angry can't contact support blank screen or view my order details because it's also blank this site should be banned from internet if people are being scammed out of their money!

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12:12 am EDT
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Wish dog jacket/my jacket

I ordered multiple things from wish and the tpac sweater i recieved has a printing error on it. Instead of saying trust nobody it says trust 'nobooy'. I also ordered a pink adidog sweater in a large and the one i was given is very very small not even close to a large.
If you guys could please get ahold of me to fix this my number is [protected] and my email is broken.shawty.[protected]@gmail.com

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6:41 am EDT
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Wish chunky yarn

I am sending this complaint because I received hot-pink chunky yarn, when I was suppose to receive two black balls of the chunky yarn. Please fix this.
My address is: Evelyn White
555 W. 8th ST. Apt 318
Vancouver, WA.
98660
My e-mail address is:[protected]@hotmail.com
I would like to hear back from someone soon. I appreicate your help in this matter.
I am very satisfied with all that I order.

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Suzannewatts78
US
Jun 01, 2019 7:49 pm EDT
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At least I'm not the only one.I ordered 2 blankets and I only received one..they charged for 2.. the end product of that yarn is not baby soft it's scratchy and it sheds on your hand the fibers of that yarn just so you are aware of it. I hope you can resolve your issue and I hope I can too

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H
6:35 am EDT

Wish here is my order id: 5ce4f1c0e3037658259ddbfa

Please i want to know exactly what is wrong with this order, i made a mistake on the address and i requested to change the address and the next message i got in my email was that my account has been permanently blocked and my order will be refunded in 2 to 5 working days, today makes it 5 days, i haven't heard anything about the order and my money has not been refunded back to me, please i want to know what is wrong with my order, if they are going to send it or my money will be refunded.

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1:58 am EDT
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Wish payment issue

I am not able to effect a purchase from Wish .I wanted to purchase a retro crazy horse leather shoulder bag, but despite my umpteen attempts through my cards ...the payment window doesn't open for final payment.How can the issue be resolved.plz communicate Imay like to add that this is my first purchase from this site.I tried to use all my cards but I get only one message...oops something is wrong please contact wish.com/payment issue for resolving of the same.Plz advise

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8:48 pm EDT

Wish sneakers lw [protected] cn mens casual breathable canvas fashion ordered around april 21 th 2019

I wear a size 10 and what I recieved from Wish was a (44) and it was still a size too small.. Need to exchange for larger size.( one size too small) Plus just ordered another pair today May 28 th 2019, but your site didn't give me a chance to confirm the size, or price. I Wish for these things to be corrected and the latest pair to be reduced to the same price as the fisrt pair which was $25.00/ Also need to send the first pair for correct size. Thank you..

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6:19 pm EDT

Wish withdrew money from my account

My name is Martha CAstillo. I bank with Border federal Cedit Union in Del Rio Texas 78840. My phone number is [protected]. Recently wish charged several things to my account and i was charged NSFS fees. im requesting that amount to be reinbursed to my account of 566227 on the bank above. The amount is for 221.64. I would greatly appreciate this. Your company charged money from my account to charges i did not make.
I appreciate your refund but these charges remain. Your attention to this matter is greatly appreaciated. My email address is [protected]@gmail.com.

Thank you,
Martha Castillo
400 Contreras
Del Rio, Tx 78840
[protected]

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Update by Martha Castillo
May 29, 2019 1:48 pm EDT

My name is MArtha Castillo. marthacastillo089@gmail.com. [protected] You charged several transactions on my account at Border Federal Credit Union in Del Rio Texas 78840. You refunded my money but my bank charged NSF fees to my acount for the amount of 221.00. Please contact me ASAP. I think i remember i received some free merchandice from yall i think about 3 years ago. Ever since then i hadnt bought anything fom this site. Now your company by what ever reason charged my account with over 500.00 with merchandice which was not mine. I would greatly appreciate your promt response to this matter. Being the company you are i know this will be resolved.

Thank you,
MARTHA cASTILLO

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J
1:20 pm EDT

Wish cancellation

My order was cancelled just today and I only found out through the app. Now you want me to take a picture of my driver's license? I call fraud and scam. Your customer support page is a joke. Using only prepared questions and answers to talk to us is lazy and incompetent. I will never use WISH again. The first order I placed was perfect, obviously meant to deceive.

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12:00 pm EDT
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Wish non delivery

I ordered and paid for a lighting FX unit some time ago and it never arrived. The only thing that did arrive was a piece of electonic cable. I was told by Wish that it was delivered through the letterbox, but the unit could never fit through a letterbox. I have sent of two request already and have received no answers. Here are the details:

Order ID: 5cc9bcf55268962b0e390616
Shipping Address:
Gerry Middleditch
7 Alderney Avenue
Bletchley
Milton Keynes, Buckinghamshire MK3 5GX
United Kingdom (Great Britain)

4 Colors Aluminum Mini Auto/Vo...
Store: channy trade
Quantity: 1
Color: Black
Size: UK Plug
Status: Shipped
Tracking #: JJD0002249006520021
Delivery Estimate:
May 8, 2019 - May 15, 2019

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Update by Muso man
May 28, 2019 12:58 pm EDT

Please attend urgently

Update by Muso man
May 28, 2019 12:57 pm EDT

Please attend to this matter urgently.

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S
7:08 pm EDT

Wish I ordered a collapsible straw and it never came

I had ordered my collapsible straw with a clear lipgloss, a pink glitter gloss and a pair of colored contacts. I had gotten everything else except for the straw. I had deleted the app after I had received 3/4 of what I bought. It has now been over two weeks and I still don't have it. When I had redownloaded the app it had said I had made no purchases. I payed for what I ordered and I haven't gotten all of what I ordered.

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4:44 pm EDT

Wish new woman fashion wood beads bracelets boho small elephant charm

My name is Constance Evans and i placed an order on May 27, 2019 for four bracelets the name of the products is New Woman Fashion wood beads bracelets boho small elephant charm set vintage style jewerly. The colors i purchase was white, black, mulicolor and red. The money is pending on my card ending in 9310 in the amount of $12.96 and i didnt get no order number in my email. I want my order number or wish can refund my money back. I dont know if wish got my order but wish sure make sure they took the money out of my account. I want the address immediately. I been have to many problems with wish not really please shopping on your website.

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About Wish

Screenshot Wish
Wish is an online marketplace that offers a wide range of products at incredibly low prices. The platform was founded in 2010 and has since become one of the most popular e-commerce websites in the world. Wish has a user-friendly interface that allows customers to easily browse through a vast selection of products, including clothing, electronics, home goods, and more.

One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.

Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.

In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.

Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
How to file a complaint about Wish?

Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.

Overview of Wish complaint handling

Wish reviews first appeared on Complaints Board on Feb 2, 2014. The latest review I'm happily surprised was posted on Mar 16, 2024. The latest complaint I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020 was resolved on Mar 04, 2024. Wish has an average consumer rating of 1 stars from 4437 reviews. Wish has resolved 18 complaints.
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  1. Wish Contacts

  2. Wish phone numbers
    +1 (917) 533-5998
    +1 (917) 533-5998
    Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number
    Vp Communications
    +1 (800) 266-0172
    +1 (800) 266-0172
    Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
  3. Wish address
    One Sansome Street, 40th Fl, San Francisco, California, 94104, United States
  4. Wish social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 29, 2024
Wish Category
Wish is ranked 61 among 1606 companies in the Online Shopping category

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