The complaint has been investigated and
resolved to the customer's satisfactionResolved Williams Sonoma — false advertising
resolved to the customer's satisfaction
Williams Sonoma was posting on their website for customers to use a discount coupon code to purchase cookware. When I went to purchase it, the discount code was not accepted, even though the advertising on their website says to use the code - specifically with this item. I contacted their customer service and all they said was they couldn't honor the code - even though they were advertising to their customers to use the code! They made no effort to show they had made a mistake and honor the code that they were advertising on their website. What a poor quality company this is.