Do not do business with West Coast Metal Buildings INC. They do not stand behind their product. They show you pictures of 15 men standing on top of their carports to prove how strong they are . They aren't strong. The first little bit of snow comes and they come tumbling down...on top of your cars no less. We had West Coast Metal Buildings build 5 carports on our ranch to house our trucks and equipment in 2007 at a cost of $12, 000.
(These are the carports you see everywhere in Oregon with signs on them stating they are $895-1195 depending on what you want included) We told them we got occasional snow and wanted to make sure it would handle it. We changed the metal roof from horizontal to vertical so it would be more apt to shed snow. Additional braces were to be added to the barns. When the installers came out, one barn had braces on all trusses but the rest of them had anywhere from 4 to 6 braces. The installers were anxious to finish the job that day so they wouldn't have to return the next day. They worked into the night. They told our son that the carports didn't need all of the braces that they had brought with them and they would just leave them there for us to install if we wanted to. This winter we received about 3 inches of snow on the roof, our 2 trucks were parked underneath, there were no winds. My son had just been out to his truck and came back inside. He looked out later and the carport had totally collasped and was laying on top of his 2 trucks. (My son could have been crushed if he had been under the carport when it came down. ) We called the company the next day and were told the carports were not warranted for ANY amount of time other than warranted not to rust for 20 years. I told them the carport was obviously put together faulty, otherwise, why are the other 4 still standing? Customer service said they would relay the message to the manager, but they didn't intend to do anything about our carport or damage done to the 2 trucks.
The complaint has been investigated and resolved to the customer’s satisfaction.