I have been asking , requesting, and waiting for west coast dental of paramount to fill out a form and attach paperwork and submit it back to my insurance to handle determination on an outstanding balance of 1346.00. I have been waiting since may 18 2023 constantly getting the run around and going back and forth with dental office assistants and managers who neglect my paperwork and handling of something so simple. Now the balance is on my credit report and I am still waiting for them to finally fill out the paperwork like they keep claiming they do every month and seem to forget every time I call and remind them. I have also been waiting on a refund of deposit on dental work I went in October 13th that the could not even perform and I never got done, and have refused to refund my money back.
Claimed loss: 1500
Desired outcome: Paperwork filled out and submitted to my insurance and the deposit I paid for dental work I never got done.