Wesbank — collection services, I required the outstanding balance.
I made a call earlier today on behalf of my mother in law. I am an attorney by profession. She informs me that she received a call for repossession of her vehicle. The reason for my call was to find out the outstanding amount and as to how much should be paid to avoid the repossession.
The agent who receive my call started by saying Azwindini, i presume that is her name. she was very rude and in fact harassed me.
I would like this to be investigated urgently, while we are provided with details as to how much is the arrears that need to be paid to avoid repossession.
If the matter is not dealt with within 48 Hours I will proceed to report to the ombudsman.
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