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CB Furniture Stores Wayfair Complaints #182-201
Wayfair

Wayfair review: Electric lift chair inoperable after 14 months

B
Author of the review
6:20 pm UTC

My Beniamino Faux Leather Power Lift Assist Recliner with Massage and Heating by Latitude Run (Order [protected]) Delivered Tuesday, December 22, 2020, is inoperable. The leg rest does not go more than four inches off the floor, there are tears in the arms of the chair and both arms are no solidly attached to body or chair.

I paid for the 3 year protection (W001838912) through Square Trade (Allstate) but cannot get them to return my email concerning replacement of the item. Please assist in any way possible.

Thanks.

Desired outcome: Replacement of chair with a working one.

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    4 Copley Place, Floor 7, Boston, Massachusetts, 02116, United States
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    Jul 29, 2026
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