SUBMIT A COMPLAINT

Waste Management [WM]trash pick up and cancellation charges

1
G Jul 11, 2019

I have been with WM for over 10 years and the service is declining and every quarter the price goes up. In the past few months I have had to call to have them pick up my recycling at least a half dozen times. When I got the last bill that went up again, I cancelled my service on 6/30/18. Now they are charging me an admin fee for third quarter (of which I'm not a customer) and a container pick up charge of $75.

When I signed my contract over 10 years ago this was not a fee for terminating service.

I get nowhere with customer service. I want these ludicrous charges credited.

Post your comment