Waste Management — horrible company!
Do not use this company!
I wish I had read all the horrible reviews online before I signed up because they are all true. Our rates have doubled in a year and a half because they kept raising the basic rate, plus adding in all kinds of “fees.” and their excuses about their costs going up are bogus. I called 3 other companies in my area and they will all provide the same service at half of what waste management is charging. Then when I tried to cancel my contract, I got hit with a 6 month cancellation fee plus other charges – over $1200! Their fees are exorbitant, their customer service is awful (don’t return phone calls, make no attempts to resolve the problems), and their one-sided service contracts allow them to raise their fees to whatever they want and you are legally bound to pay it! Stay away from them.
More Waste Management Complaints & Reviews
- [Resolved] Waste Management - scam charges 
- [Resolved] Waste Management - overcharged 
- Waste Management - unreasonable cancellation fees 
- [Resolved] Waste Management - ethics 
- Waste Management - breach of contract
- [Resolved] Waste Management [WM] - garbage service and customer service
- [Resolved] Waste Management [WM] - recycling not picked up
- Waste Management - scam 
- Waste Management - unfair working conditions 
- [Resolved] Waste Management [WM] - garbage cans