The complaint has been investigated and
resolved to the customer's satisfactionResolved WageWorks — Bad service
resolved to the customer's satisfaction
WageWorks for two years in a row has received a faxed claim from me on 3/31 but claimed it was illegible. 3/31 is the last date you can submit a claim from the previous year. So, they wait a month and then send a letter saying that the claim was illegible, and to re-send it. So, I immediately re-send, but then, of course, they say that the claim is too late. Thus, I lose out on MY money, I guess perhaps because they are too lazy to process claims, which they are in business to do.