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Booked a vacation rental in Feb 2025. Upon arrival condo was not cleaned and dirty linens were on the bed and dirty towels on the floor. Left immediately as we had one hour to prepare for engagement party. Notified host and she would not refund us condo cost. Offered us $100 for dinner while she had condo cleaned. Due to time constraints that was not acceptable and we had to book a hotel so we could prepare for party. Left next day as we couldn't afford to stay longer as money was spent on condo. Also the exterior of the property was not how it was portrayer in the photos. Not very desirable.
Claimed loss: $580.16
Desired outcome: would like a refund as we were not able to use condo.
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VRBO, you suck, only hold for a supervisor and no pickup, you hold my money for 15 days past my exit date form a property, how many thousands of customers do you have and you sit on there money, what a scam. you are dirt, scum, call me and help me, call my property owner and apologize to him for your scum run company. He deserves an apologize.
Send me my money now!