- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
Myself and two friends were scheduled for an *** Trip on May 15 but cannot go because of Covid-19
Myself and two friends were scheduled for an *** Trip on May 15 but cannot go because of Covid-19. We have asked Audley Travel for a full refund for any amount that each of us has paid, but they have not offered to refund any money at all. Instead they only offer a postponement of the trip up to two years, or a change in location of the trip up to two years. The future is very uncertain because of Covid-19 and we cannot commit to going to *** until it is safe to do so. I believe it is bad business to refuse to refund our money since this is an unprecedented global crisis with *** borders now closed and the Travel Ban from the U.S. State Dept. Level being a Level 4 (the highest travel ban level).
Just recently, my son and I booked our very first international trip for this coming August -destination ****
Just recently, my son and I booked our very first international trip for this coming August -destination ***. It was to be our dream vacation. Unfortunately, our dream is now a nightmare. We have invested roughly $4600, and will need to add an additional $8000 for the remaining balance in May. However, with the rise of the Corona-19 virus, I cannot and will not invest that additional amount for the trip. I am 69 years old and a diabetic. I do not feel that there is any way for it to be safe to travel by the end of this summer. And postponing the vacation is not a plausible option. My $5000 is tied up in the trip, and there is no guarantee as to whether or not I will be physically capable of taking the trip one or two more years down the road. On top of that, I have lost my part time retirement job, and my 401K has been largely diminished. My son's full time job is also in jeopardy. These are obviously not normal times, and all are being asked to do their part to help out. As such, I am imploring Audley Travel to waive their deposit "no refund" policy. Again, these are extraordinary times, and call for extraordinary actions. Thanks for your time and consideration.
Is Audley Travel legit?
Audley Travel earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Audley Travel. The company provides a physical address, 2 phone numbers, and email, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Audleytravel.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Audleytravel.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Audley Travel as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
According to our analysis, Audley Travel appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.
Several positive reviews for Audley Travel have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Audley Travel and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Adult content may be available on audleytravel.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
However ComplaintsBoard has detected that:
- Audley Travel protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Audley Travel
With over 20 years of experience in the industry, Audley Travel has built a reputation for excellence in customer service and attention to detail. Their team of destination specialists are experts in their respective regions, and work closely with clients to craft itineraries that are both unique and unforgettable.
Audley Travel offers a wide range of travel options, including everything from safaris in Africa to culinary trips in Italy. They have partnerships with top-rated hotels and resorts, as well as exclusive access to local activities and experiences that are not available to the general public.
In addition to their personalized trip planning services, Audley Travel also offers 24/7 support to clients during their travels. This ensures that any unforeseen issues or concerns can be addressed promptly and professionally, giving clients peace of mind and allowing them to fully relax and enjoy their trip.
Overall, Audley Travel is a company that goes above and beyond the standard travel experience. Their attention to detail, commitment to personalized service, and extensive industry expertise make them a top choice for anyone looking for a luxury travel experience.
Overview of Audley Travel complaint handling
-
Audley Travel contacts
-
Audley Travel phone numbers+1 (855) 838-8300+1 (855) 838-8300Click up if you have successfully reached Audley Travel by calling +1 (855) 838-8300 phone number 0 0 users reported that they have successfully reached Audley Travel by calling +1 (855) 838-8300 phone number Click down if you have UNsuccessfully reached Audley Travel by calling +1 (855) 838-8300 phone number 0 0 users reported that they have UNsuccessfully reached Audley Travel by calling +1 (855) 838-8300 phone number+1 (617) 223-4171+1 (617) 223-4171Click up if you have successfully reached Audley Travel by calling +1 (617) 223-4171 phone number 0 0 users reported that they have successfully reached Audley Travel by calling +1 (617) 223-4171 phone number Click down if you have UNsuccessfully reached Audley Travel by calling +1 (617) 223-4171 phone number 0 0 users reported that they have UNsuccessfully reached Audley Travel by calling +1 (617) 223-4171 phone numberAdvisor
-
Audley Travel address77 N Washington St floor 6, Boston, Massachusetts, 02114-1908, United States
-
Audley Travel social media
Most discussed Audley Travel complaints
Myself and two friends were scheduled for an <span class="replace-code" title="This information is only accessible to verified representatives of company">***</span> Trip on <span class="replace-code" title="This information is only accessible to verified representatives of company">May 15</span> but cannot go because of Covid-19Recent comments about Audley Travel company
Myself and two friends were scheduled for an *** Trip on May 15 but cannot go because of Covid-19
Belvilla
7 reviews
Flighty
12 reviews
AirportLostAndFound.com
3 reviews
Travelopick
13 reviews
Virgin Experience Gifts
2 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
Just recently, my son and I booked our very first international trip for this coming August -destination ***. It was to be our dream vacation. Unfortunately, our dream is now a nightmare. We have invested roughly $4600, and will need to add an additional $8000 for the remaining balance in May. However, with the rise of the Corona-19 virus, I cannot and will not invest that additional amount for the trip. I am 69 years old and a diabetic. I do not feel that there is any way for it to be safe to travel by the end of this summer. And postponing the vacation is not a plausible option. My $5000 is tied up in the trip, and there is no guarantee as to whether or not I will be physically capable of taking the trip one or two more years down the road. On top of that, I have lost my part time retirement job, and my 401K has been largely diminished. My son's full time job is also in jeopardy. These are obviously not normal times, and all are being asked to do their part to help out. As such, I am imploring Audley Travel to waive their deposit "no refund" policy. Again, these are extraordinary times, and call for extraordinary actions. Thanks for your time and consideration.
Myself and two friends were scheduled for an *** Trip on May 15 but cannot go because of Covid-19. We have asked Audley Travel for a full refund for any amount that each of us has paid, but they have not offered to refund any money at all. Instead they only offer a postponement of the trip up to two years, or a change in location of the trip up to two years. The future is very uncertain because of Covid-19 and we cannot commit to going to *** until it is safe to do so. I believe it is bad business to refuse to refund our money since this is an unprecedented global crisis with *** borders now closed and the Travel Ban from the U.S. State Dept. Level being a Level 4 (the highest travel ban level).