VistaPrint

This complaint is regarding how poor customer service Vista print has provided & how rude their staff is working in that Windsor manufacturing location. I ordered my cards with express shipping which does get shipped to me early but the picture looks completely different than what I had ordered. I had to complaint & told them specifically I am leaving the country and need my cards before Nov 25 2021. The agent assures my cards will be delivered by Tuesday ( Nov 23 2021). Nothing comes in but an email that shipment has been delivered to me & it was no where to be found in my mailbox. I call them back asking for my order & I am told that UPS is getting delayed and it should come tomorrow but there is no gaurantee. Having panicked at this moment, I called UPS ( they told me Vista print haven't arranged a pick up yet & without the pick up today, it wont be delivered by next day. Its already 4pm & pick up max time for UPS is 7 pm & I have to leave by next night & need this order before I fly out. So I called their windsor location to check with them to make sure it gets picked up today ( I didnt trust customer service anymore ), The [censored] who took my call can go to f**king hell. Didnt even talk to me for 1 minute out of courtesy. I asked her if I could talk at reception if I had dialed the wrong place, but that [censored] of a woman wouldnt listen at all cost, kept repeating the same line again & again and then cut the call by saying call customer service. That F**king location messed my order in the first place & I had to go through all this. You can listen to one person & then just calmly direct them to the right direction. She was sooooooooooooo rude to me. I will never ever use this company in future. This lady took the call in some emergency option on the call at Windsor Ontario manufacturing location. I spit on her face for her attitude.